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The type-bar basket is not returning to the rest position. The lift springs may be too weak (shorten them), something may have dropped inside the machine to jam the basket, or the up-stop for the basket may need adjusting.
need to state problem a little more clearly. is it too high or low so that only the top or bottom of the letters show? can you take it and get your money back? in my opinion these machines are not constructed very well and are not very good to even type on. if you can find an older manual typewriter that is in good shape it will type better and last longer - sorry