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There might be a problem with one or more of your network adapters

Hey

I am with Tiscali broadband and everything was working fine until a few weeks ago when the internet stopped working. The error message coming up is that "there might be a problem with one or more of your network adapters". The computer runs on vista and we have a netgear router. We have foned tiscali multiple times but get through to their indian call centre who dont seem to know what is wrong and keep telling us to wait 24 hours for the engineer to ring and then they dont ring!! The engineer finally rung after about a week but does not know how to fix it and says they will ring again tonight. This is really starting to annoy me as we have not had internet now for over 2 week. Any help please would be really really appreciated!!

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  • kristel04 Apr 20, 2008

    Hey, thanks for replying.I connect to the router by wireless not cable. I got my friend to have a look there and on the router there is lights saying it is giving off a wireless signal but no light for the internet itself. The computer is saying that there is a problem with the domain name server. Any help anyone can give me would be greatly appreciated!!

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I can help you to check you basic function but you he to do my answer.
1.How you connect to your ADSL Router ? By Cable or by Wireless
2.if after you connect the cable to your laptop do you see any icon like computer connected down below in your system tray??
Please answer this then I can help you to track your problem...confirm
Takecare.

Posted on Apr 20, 2008

  • Technocom
    Technocom Apr 20, 2008

    Ok if there is no light on the internet that mean your router won't be able to go outside

    The problem is

    1.First check you have ADSL light or not ? If you do have ADSL light that mean ADSL Signal is good *** always remember this



    2.If ADSL light is good then why can't you access internet? The

    solution is here

    2.1.check your ADSL setup like your username and password and all the setup required.Make sure you have everything correct



    2.2 some ADSL provider require you to put Domain Name Server

    its is the 4 groups of digit like 202.183.255.21(this is just a sample) normally they'll give you 2 set of this number the first one put in the Primary DNS and the second one is Alternate DNS



    OK now the solution ...

    check with the company that do you need to put Domain Name Server in your router or not ? If they're not sure then don't put...because some company give off Auto DNS

    so you shouldn't set anything...or sometime you have choice in the router setup that you're using AUTO DNS

    ** so first try not to setup DNS

    Goodluck,takecare

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