Question about NorStar M7310 Corded Phone

2 Answers

How do I unlock a mailbox? - NorStar M7310 Corded Phone

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • NorStar Master
  • 860 Answers

Reseting the password will unlock the mailbox.To reset your voice mail password, press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Posted on Jul 13, 2010

  • 2 more comments 
  • dwyatt385 Jul 14, 2010

    when I put in 1020000 the screen shows "pswd:" and what ever I type in, it says invalid password. It never gives me the mbox, AA, othr,

  • george  peters
    george peters Jul 14, 2010

    Sounds like you have a BCM system,. In that case, enter feature 983 -> You will now see LOG:type in 738662 (SETNNA) and press OK -> You will now see PASSWORD: type in 266344 (CONFIG) and press OK -> then you will see the ADMIN and the options for MBOX, AA, OTHR . use the prevoius instructions past this point

  • george  peters
    george peters Jul 16, 2010

    Did the log and password work ok?

  • nelster May 24, 2011

    I tried your steps but I can't get passed the "invalid password". Tried all the numbers that you suggested above. How will I ever be able to check my voicemail for our Sales group?? I am desperate..


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My mailbox is locked. I have gone through the log and password and reset it but 0000 will not let me in. It just keeps saying mailbox locked see admin. What should i try next?

Posted on Aug 11, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How do I unlock voicemail on a hand set?

Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened.

Jun 27, 2014 | Nortel Computers & Internet

2 Answers

Vodavi mailbox password reset

First, access your voice mailbox (press VM button & enter your password)
When you hear you have ??? messages, Press 7.
You will be prompted for another password (the Admin default password is 2275)
Press 2 administer mailboxes
Press 1 to reset mailbox password then follow the instructions. It will tell you what the current password is to the mailbox you select and you have the option to keep it or change it.

Dec 05, 2012 | Vodavi 30-BUTTONVODAV XTS Telephone

1 Answer

Mail box locked tried to reset no luck

All you need to do to unlock the mailbox is to reset the password. If you're having no luck, it's because you're resetting the wrong mailbox. Make sure the mailbox you're resetting is actually assigned to the proper extension.
Usually, the reception mailbox is mailbox 100, regardless of what the actual extension number is.

Apr 19, 2011 | Platinum Norstar T7208 Telephone

1 Answer

I would like to add/remove mailbox on my I-phone 3...

To remove a mailbox, here's what you gotta do:
Go to Settings> Mail, Contacts, Calendars>

Select the mailbox that you want to delete by tapping on it

Finally, tap Delete Account (tap it again upon confirmation)

For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.

If you need online help about jailbreaking and unlocking, you can contact me personally at this email:


May 21, 2010 | Apple iPhone 3G

1 Answer

I have the same problem: mailbox locked

How to Change a Mailbox Password (Administrator Only) 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number (same as extension number) you wish to reset.
8. Press "Reset" softkey.
9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".

Sep 11, 2009 | NorStar M7310 Corded Phone

1 Answer

Unable to add Subscriber Mailbox

You may have to purchase additional mailboxes. The CP-100 comes with 10 mboxes, and additional mailboxes are "unlocked" by purchasing a Mailbox Keycode. Consult your telecom supplier or service company.
Good Luck!

Jun 09, 2009 | NorStar CallPilot 100

1 Answer

Mailbox locked how to unlock it

First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".

Apr 20, 2009 | NorStar M7310 Phone

1 Answer

Showing @ symbol on nokia e90 screen

The @ symbol simply means that a new message has been received in the "remote mailbox". If you are using Mail for Exhange this sometimes comes on when it is syncing because some of the default mailbox functionality is being "passed through" by the application. Or... you could have a remote mailbox set up and have a new message in it :)

look in menu - messaging - settings - email to see what mailboxes you have configured. Also, keep in mind that some apps for nokia may be triggering the @ symbol if they are utilizing the native messaging features of the S60 OS.

Jan 14, 2009 | Nokia E90 Cell Phone (Unlocked) - Black

Not finding what you are looking for?
NorStar M7310 Corded Phone Logo

1,468 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts


Level 3 Expert

79186 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides