Question about Brother IntelliFax-2820 Laser Fax

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We went to a roll over system on our phone lines and now we cannot receive faxes. We can send them though.

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Your roll over system is sending calls to the first line in the sequence and it does not differentiate between voice and fax. You will have to change the roll over so it does not send calls to your fax line. Your internal phone system may still use the fax line for outgoing faxes and voice calls but incoming fax calls have to be sent to the line the fax is on.

~Greg

Posted on Jul 14, 2010

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Do you still have the problem?

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