Question about Facebook Computers & Internet

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My Daughters account was disabled for no reason the Sad part is that we only know this because I went to feed her animals and the account said disabled. I was the Last person on her account on Saturday July 10th because she has been away since Thursday and won't be back until July 17th and I did not change any thing. I also set the account up for her and there is no High school Net work that she belongs to. That seems to be there grounds for disabling her account.

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Hello,

Typically if your account has been disabled it is because something you did triggered an alert on Facebook and they automatically turn off access to your account until a person (ie not a computer) looks at your case and decides what to do. In most cases your account will be re-enabled with everything as it was. In some cases however, depending on what you did, you may loose all rights to your profile and will never be able to log in again.

Personally I have never had mine locked/disabled, but I know two friends who were (both for sending too many messages on a daily basis) - they were reinstated, after about 10 days and were told they needed to cut back on the volume of messages they were sending. When the logged back in, everything was as it looked before they were disabled.

Follow the below link in other to contact facebook's customer service. Send your complain to them and they will help to rectify the problem:

http://socialnetworking.lovetoknow.com/How_to_Contact_Facebook

You can check the below link, there is a video therein. The video teaches how to enable a disabled facebook account: you can also check the related videos at the side, as they might be helpful.

http://www.youtube.com/watch?v=P6Y6GM2eOmw&feature=related

I hope this helps.

Good luck.






Posted on Jul 13, 2010

  • danettedunlo Jul 13, 2010

    I have done all of the above and no one will help me because I'm not her.

  • Walesarumi
    Walesarumi Jul 13, 2010

    Hello,

    I'm afraid the above is the only way to solve the problem. You just have to pretend as if you are your daughter so that they can help you because they might be thinking you are disguising to be her mother.

    They are trying to prevent any form of fraud. Try again and pretend to be your daughter this time.

    Take care.


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