I took out the battery today to find the exact make/model number and out back on then it said to insert smart chip but i didnt touch the smart chip at all so i took out the samrt chip and put back in several times and it still will not work -- this happended last week and just started to work but now it will not. what is the reason this is happening?
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The memory card might not have clicked into the slot , so remove and check the direction youhave inserted the micro sd card. Remove and push it to CLICK on to the latch , Now it mut be detected to open the files present.
Cut a small piece of cardboard or credit card plastic similar in shape to -- but just a bit smaller than -- the smart chip. Place the piece on top of the smart chip. Simultaneously slide both the smart chip and the piece of cardboard/plastic into the smart chip slot. Make certain you are inserting the smart chip with the proper end inserted first and with the contacts uncovered by the extra piece (On the LG Vu, the smart chip contacts will face down and the missing corner will be showing on the outside of the slot when the card is inserted properly.). If that doesn't do the trick -- see your cell phone provider and/or get a new phone.
You are placing the smart chip on top of the smart chip holder. It's a little metal square where the smart chip should go. Lift up the metal square and place the smart chip underneath. I had to go to my local AT&T dealer to figure this out.
The first thing to try is cleaning the contacts for the smart chip, on the phone and the chip itself. Use a little rubbing alcohol on cotton buds and be careful you don't bend the contacts in the phone. If that doesn't remedy the problem, get your service provider to give you a new chip. They should be willing to give you one for free. If that doesn't fix it, then it is probably a phone problem. You may go to your service provider or any nearest mobile phone repair shop to have it fixed. You may also have the phone replaced if your budget allows it.
You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.