Try to do this steps provided below.
Internet Explorer :
1. Open Internet explorer > Tools > Internet Option
2. On the General Tab under Browsing History, click on Delete
3. On the pop up windows that opens, make sure all check box are checked that has cookies, temporary files, and etc..., then click on delete
4. Just close and re-open Internet Explorer
Mozilla Firefox
1. Open Mozilla Firefox > Tools > Clear Private data
2. On the pop up windows, make sure all boxes are checked as well and click on delete.
3. Close and reopen Mozilla Firefox.
I’m happy to assist further over the phone at
https://www.6ya.com/expert/ramy_d9e7ebea3891f482
Are you asking a MS Outlook question? Sounds like you have a rule or delete on exit turned on
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