Question about Xerox WorkCentre Pro 575 Plain Paper Laser Fax
Our Work Center Pro 575 always gets paper jams when it is printing. The jam always occurs once the paper enters the Fusing Housing and the top of the paper is almost about to exit the Fusing Housing. We no longer have a warranty on this machine and my co-workers dont believe any parts have ever been replaced / or cleaned in the last couple years besides using an air spray can..
After comming to work Thurday and dealing with a paper jam for every paper that had to be printed for the faxes stuck in memory we just turned it off. Any ideas on how to fix this without calling a service person or throwing it out the window? Many thanks,
If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document.
See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams.
Note: The power can be left ON when clearing a paper jam.
Typical Causes of Document Jams
The document is fed at an angle.
Adjust the Document Guides to the edges of the
The document paper is too thin or too thick.
Make a duplicate using a copier and use the copy
as the sending document.
Document has tape or pieces of paper taped to it.
Remove the tape or make a duplicate using a copier and use the copy as the sending document.
The Control Panel Cover is not fully closed.
Close the Control Panel Cover fully.
The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document.
1. Remove all documents from the Document Support.
2. Open the Control Panel Cover.
3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam.
4. Close the Control Panel Cover.
5. Verify the display has returned to the Standby Mode.
Posted on Dec 18, 2010
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Posted on Jan 02, 2017
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What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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