Question about Zebra Z6M Plus Thermal Label Printer

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I have one z6m and the error is: Printhead open.but the printhead is closed. Please help me. Thank you.

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Push down the print head assembli and you will see what the probles is then ajust it.

Posted on Sep 15, 2010

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1 Answer

Printer head


The error can be the result of firmware code, printer contacts or the printhead itself failing. There is a firmware update that addresses the "Printhead Error" on your printer. Please follow the steps below on how to successfully update your printer and provide information to the following questions:


1. Open the cover to remove the printhead and tanks (if installed). You may go to http://bit.ly/klw9sJ to have a visual on how to remove the printhead. Note: Carrier will come to the center automatically with this error message as the cover is opened.
- Remove the tanks and place on a table.
- Open printhead latch and remove the printhead.
- Close the printhead latch, close the printer cover, and confirm the error message goes away from op panel.


2. Proceed with the firmware update. Please visit the Lexmark website to download and install the update. Click here to download an important firmware update for your printer. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct. Please indicate if the update failed or successful.


3. If the firmware update software notifies that you have the latest firmware version, please inspect the printhead for the manufacturing stamp (http://bit.ly/vLvfCx ).
a. Is the stamp on the nozzle plate side?
b. Is the stamp on the contact side?



4. Open cover, open latch, and insert printhead only.


- Firmly push down on printhead then close latch and cover.
- If error message goes away, continue with normal installation steps for cartridges.
- If error message remains, open cover, remove cartridges, open latch, remove printhead, re-install printhead, close latch and install tanks cartridges firmly.


5. Try to print a document again to verify that the problem is fixed.


Please feel free to contact us at LxkListens@Lexmark.com

Nov 11, 2012 | Lexmark S815 Genesis AllInOne InkJet...

1 Answer

I have just changed my ink cartages &the printer says I have a printhead problem


The error can be the result of firmware code, printer contacts or the printhead itself failing. There is a firmware update for your model that addresses this problem. Please follow the steps below on how to successfully update your printer.
  1. Open the printer cover to remove the printhead. The carrier will come to the center automatically. Once you've taken out the printhead, close the printhead latch and close the printer cover.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark S600 Series Firmware Update.
  3. Once the update is complete, re-insert your printhead. Close the printhead latch and check for errors.
  4. If no error appears, open the printer cover again to re-insert the cartridges.
  5. If that doesn't help, I would highly recommend that you contact Lexmark Technical Support Center for assistance

Mar 16, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

There's a problem with the printhead


Try this approach to fix the printhead problem:1. Open the printer cover > remove the ink tanks > open the printhead latch > remove the printhead > close the printhead latch.2. Visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.3. After the update is successful, open the printer cover > open the printhead latch > re-install the printhead > close the printer cover > if no error appears, continue with normal installation steps for cartridges. If error still appears, try to remove and re-insert the printhead firmly.
4. Try to print again to verify that the problem is fixed.
Should the error persist, it could be that the printhead itself is faulty. If that's the case, please contact Lexmark Technical Support for further assistance.

Feb 08, 2012 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

There is a problem with the pinterhead please help its a lexmark pro705


A firmware update for the Lexmark Prevail Pro705 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:
  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.
After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Dec 11, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Printhead is not supported by the all in one


A firmware update for the Lexmark Prospect Pro205 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:

  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro200 Series Firmware Update.

After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer cover. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Oct 06, 2011 | Lexmark Prospect Pro205 Wireless...

2 Answers

"there is a problem with the printhead"


Sounds like you need a new one. The best place to buy is amazon (because of reviews and price). take a look Lexmark Printhead cheers
problem-printhead-uh3jsoynacgcqh0wcsujgpyu-3-0.jpg

Oct 06, 2011 | Lexmark Prospect Pro205 Wireless...

1 Answer

"problem with printhead" I followed


Updating the firmware for your printer will help fix the problem. You will need to get rid of the error first before you can successfully update your printer. Follow the steps below:
1. Open the cover of the printer > Remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center. 2. Once you have the printhead removed, close the cover of the printer and turn on the printer. 3. Once you have the printhead removed, close the cover of the printer. 4. It will ask you to "Open Cover to Install the Printhead". Press the Home icon. 5. It should take you back to the Main menu. 6. Proceed with the firmware update. Just go to www.lexmarklabs.com/firmware and choose the model number of your printer. 7. Once the firmware update is successful, go back to step 1 and install the printhead.
Source: There is a Problem with the Printhead

May 18, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

3 Answers

Printing error condition


First clean the sensor tag and sensor head open and tape. Then perform a calibration label pressing the PAUSE and FEED buttons and turn on the printer, release the keys until it starts to move the label. Wait until you are finished and ready to print.

Feb 27, 2009 | Zebra Z6M Plus Thermal Label Printer

1 Answer

IDS failure, call HP message comes up


Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead c00042423.jpg 1 - Handle 2 - Tower
  1. Make sure the unit is plugged in and the power is turned on.
  2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  3. Wait two or three seconds, then unplug the power cord.
  4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch c00042424.jpg
  5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead c00042425.jpg
Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.
  1. Close the printhead chute.
  2. Close the access door.
  3. Plug the power cord back in.
  4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
  5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  6. Wait two or three seconds, then unplug the power cord.
  7. Open the printhead latch.
Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads
  1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
  2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.
Figure 4: Seat the printhead c00042431.jpg Step 4 - Close and check the printer
  1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks c00042432.jpg
  2. Snap the latch into place.
  3. Plug in the power cord.
  4. Close the print carriage access door.
  5. Turn on the power.
  6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

Jan 08, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

HP D135 - replaced printhead - still doesn't print in that color


try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

Oct 18, 2008 | HP OfficeJet D135 All-In-One InkJet...

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