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Won't scan or copy - HP Photosmart 4180 All-in-One Printer

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This is a scan to email error code


The scan isn't registering the dns servers properly, so the smtp server name isn't getting resolved. Replace the server name with the server ip
and this should resolve you error. Let me know how this works for you.

Thanks

Posted on Jul 13, 2010

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The top left "hinge" won't seat, therefore the top feed can't be used to fax, scan or copy.


It's possible that the hinge of the scanner cover broke. If that's the case, you won't be able to scan from the ADF (Auto Document Feeder). If the printer is still under warranty, please call our technical support team to have the printer replaced.

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Won't scan, light doesn't come on


Make sure the printer can copy (without computer). If you can make copies, the problem may be the computer or the USB cable. If the printer does not copy also. The problem is in the scanner or in the flat cable.

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Hp 380 allinone won't print or copy but will print something i scanned in


it is better dont purchase HP series.. its all waste... they are simply selleing by advt. No customer service. Useless....

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@ Other computers might be beyond the range of wi fi limits, run the CD in other computers ask to detect.. if not detected suspect out range.Check obstructions of walls, beams, magnetic fields.
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My lexmark x7170 all in one won't copy or scan starts to but stops


It could be a scanner hardware problem. Try to unplug the printer from the power source to reset it. Wait at least 10 seconds and then re-plug the printer back into the power. If problem continues, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

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My Lexmark all in one won't scan the entire document. No matter what size setting I put it on (I get the 'most' scanned on Automatic, but it is still less than half the page.)


Do you get the same result when making a copy using the Copy button on your printer operator panel? Try to remove the power adapter from the printer.

printmastert_48.jpg

Wait at least 10 seconds before replugging the power adapter. This will give enough time for the printer to reset itself. When the printer turns on, reinsert the cartridges. Load some paper and try to make a copy or scan again.

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How do I copy documents?


Unfortunately you won't be able to copy directly from this machine since it's only a printer. If you have access to a scanner you can use it to scan your document, save it to your machine, and then print it on this device. Otherwise you'll need to purchase a Multi-Function machine that includes a Scan/Copy feature.

May 05, 2011 | HP Hewlett Packard LaserJet 1018 Printer

1 Answer

Will not scan or copy windows7 64 bit


If the machine won't make a copy (by hitting the copy button on the front panel) it may be a hardware issue.

If it will copy, but not scan - it's likely software related, as many devices have issues with the 64bit version of Windows 7 (and XP for that matter).

You may try installing the 64bit versions of the drivers and software. I've included the link below...

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=441240

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My brother mfc 210c won,t scan or copy


I just called Brothers product support and found out that these machines WILL NOT scan or copy or do anything until the ink cartridges have been replaced. So there is no other solution.

Nov 26, 2007 | Brother MFC-5840CN All-In-One InkJet...

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