Question about Maytag Neptune MAH5500B Front Load Washer
I have a maytag Neptune washer. I had started a load to wash and needed to add some more clothes after it had just started the cycle already and a little bit of water was already in the washer. The lock light had just lit. I held the start/stop button in for 5 seconds and the machine stopped and then the door unlocked a few seconds later.
I then added the additional clothes and started the washer again.
The cycle started but only ran for about 5 to 10 seconds and then stops. I have tried by advancing the cycle knob to various settings and then pushing the start button to see if the cycle will kick in again, but it always runs for a few seconds and then stops again.
How do I fix this?
Thank you in advance for your help.
When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:
It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.
It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water.
Some washing machines allow cold water to enter only during certain cycles. Others intermittently allow hot and cold to enter, to temper the temperature of the water. Consult your owner's manual if you are unsure about whether the machine is acting abnormally.
If you're sure the machine is not working the way it used to--or should--check the following.
Is the cold water turned on? If not, turn it on.
Is the washer getting hot water but no cold water? If so, check to see if the control panel settings are correct.
Is there cold water coming through the proper hose? If not, check to see if the screen inside the water-inlet valve is clean.The water-inlet valve is the device on the washing machine that the fill hoses are attached to.If it's clean, you probably have a defective water-inlet valve. If so, you need to replace the valve.
Let us know if you have something more to know else accept the suggestion.
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Posted on Jul 13, 2010
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Posted on Jan 02, 2017
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Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.
Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.
Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.
Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.
Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.
Remove the soap dispenser drawer. Press the release lever and lift it out to clean.
Take out the inserts and rinse them and the drawer thoroughly.
Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.
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