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Our fax machine says it is sending and then it will say comm. Error and say the line is bad?

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If you have it connected to a hub service, you will get the error. It must be connected to a dedicated line.

Posted on Jul 13, 2010

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1 Answer

Comm error message


PROBABLY BAD PHONE LINE, CAN TRY SOME OF THE FOLLOWING
SLOW DOWN THE RX TO 1700
TURN OFF ECM
INSTALL DSL FILTER EVEN IF ITS NOT A DSL LINE
MAKE SURE THE PHONE COPANY KNOWS ITS A FAX LINE
IF ITS VOIP IT MAY NEVER WORK WELL
RESEAT ALL CONNECTORS IN FAX 3900
TRY SETTING TO MMR
MAY ALSO BE PROBLEM WITH THE SENDING FAX MACHINEOR, THERE PHONE LINE

Jul 11, 2013 | Konica Minolta Minolta FAX3900 Digital...

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When send out a fax, I got line error with my Sharp UX 106 fax machine. Thanks.


check that the connections are done properly telephone cable from wall plug goes into "line" input on fax machine and cable from telephone goes into "tel" on fax machine if this is correct then check that your telephone line has no problems ie. noise or line dead this is no good for comms to TX

Oct 18, 2010 | Sharp Office Equipment & Supplies

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Comm error on a VOIP line


Fax cannot send on a VOIP line unless the VOIP line has T.38 fax protocol service.

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Receiving fax never picked.

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Have voip and brother mfc 7420. error code 2001 and 2006


Get a new phone wire. Put a phone on the line and listen for static. Too many phones on one line will cause problems. If the phone line is going thru a surge protector, check the quality of the sound with it and without it, it may be damaged. Keep power wires away from phone wires, they cause static.

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Brother FAX 8360P comm.error


It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000067/faq000167_000.html?reg=us&c=ca&lang=en&prod=fax2800_us&Cat=11

Would recommend having the phone company run a line check to make sure the phone line is clean of interference !

Jan 21, 2009 | Brother FAX-8360P Plain Paper Laser

1 Answer

Cannot send fax


Fax machines are ANALOG devices and will not reliably work on digital phone lines.

Jul 03, 2008 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Fax sending problem


It sounds like you have a few problems. First, the comm error usually means there was a problem communicating with the other fax. This maybe caused by a phone line issue, or a bad connection. You will have to replace you ink but that does not have anything to do with your sending issues. As far as the pages getting stuck, the separation pad under the top cover should be cleaned. If you lift up the cover where you load your pages to be sent, and look in there(on the backside of the keyboard)you will see a flat square rubber piece. Clean it thoroughly with a rag and some rubbing alcohol. Also clean the rubber rollers as well. Good luck John

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1 Answer

Comm. Error


Try this website: http://www.instruccionesweb.com/u2/pdf/fax/Canon-L120-en.pdf

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