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Our Cannon c5800 printer is showing a different error code when we tried to reset it. The error code now is E000070-001. Do you know what this means and how we might clear it.

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Hi


Thanks for using FixYa. Error E000 means low temp detected in the fuser unit, Faulty thermistor, lamp or PCB. Check fuser for jammed paper. It’s an issue related to the fuser unit. Try and clear the error by entering the service mode:

  1. PressADDITIONAL FUNCTIONS, #
  2. Go to #7 Printer and press OK
  3. Go to #4 Printer Reset and press OK
  4. Yes = ( * )
  5. Power cycle unit.

If this does not help, on most units you have to start looking at your Fixing Assy. or Thermistor. Make sure that you do not have a piece of paper wrapped around Upper Fixing Roller or and other foreign substance in that area. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 13, 2010

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Posted on Jan 02, 2017

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