Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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I have an upright Whirlpool upright freezer which is frosting terribly. The entire upper portion is covered in crumbly ice. I have attemted to make sure it is level but the domed top makes that difficult. The lower verticle and across the bottom seal has a three-eights inch gap in it despite the gasket appearing adequate (this is why I wonder if it is a leveling issue). Is it most likely a gasket or leveling issue. What is the proper way to level a full, icy freezer? If you think it is a gasket, what is the best source of the gasket and instalation instructions. Is this an easy install or should it done professionally. Model EV200FXMQ05 made Oct 05- I give this because I'm not sure the product 'drop down' is what I have

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  • Jess Ayers Jul 14, 2010

    The previous expert seemed to totally miss or ignore the fact that I said there was a gap between the gasket and the frame in the lower verticle part of the door and all across the bottom.
    Perhaps all the things he suggested are important and even the problem but I have a freezer in which there is obviously no seal at the door so that needs to at least be addressed.
    Also I included the Model number in the text of the question because the I'm not sure the 'drop down' included my freezer.

  • Jess Ayers Jul 16, 2010

    The geru was very helpfull once we communicated and he understood my question. I have not had a chance to try his suggestions and won't for over a week. He spend a lot of time, late at night dealing with my problem

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The reason your getting so much frosting is due to the gap in the door gasket. You should defrost the freezer to get rid of the ice. The door hinge maybe adjustable so that you can make allowances for the gasket deficientcy. The dooming effect that your talking about could be due to ice that has formed in the insulation. I'm afraid I don't know an easy fix if that is the situation. Depending on the age of your freezer part or all of it might still be under warantee.

Posted on Jul 14, 2010

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  • jonesspammai Jul 15, 2010

    I'm sorry I failed to express my intentions clearly, I thought I'd covered your problem. I didn't miss the gap, I believe the gap is either due to the hinge being out of place or an ice build up behind the inner and outer linings of the door and cabinet. This is why I suggested that you defrost the freezer and check the hinges. If this was my freezer that's what I would do first and I built refrigerators and freezers for 5 years. The hinges are often adjustable to allow them to be fitted in the factory, this of course varies depending on make and model. The use of small washers to tilt the hinge is the way I learned.

    The reason I suggested that it might be under warantee is that moisture penetration and deformities should be covered under most warantees.

    The best way to level your freezer is to put a 2 foot level on the lower door sill for side to side and to use the vertical face of the door frame for front to back.

    The gasket isn't that hard to change, if you pull it back from the edge you'll find screws that hold the inner door panel in place. Remove the screws and take the inner panel off, slip the old gasket off the panel put the new one on then replace the panel like you removed it. You'll need to use care when aligning the gasket or the screws may cause it to deform. It's best to start in the center top and bottom and work to the centers of the sides alternating screws.

    I hope I've covered your questions suffiently this time, again I'm sorry I wasn't clear enough last time.

  • Jess Ayers Jul 15, 2010

    The doming is not ice in the insulation I feel sure. It is just the lack of flatness on the top. By the way, this is not a side by side. That is why I included the model number.



    Please deal with my other questions about replacing the gasket. Can you provide a source of the gasket AND a source of easy instructions. Perhaps more important, should I try it myself or have a professional do it? I am fairly handy BUT I would only want to do it if it is easy for the the average 'handy' home owner. Perhaps give me a 1 to 10 scale with 1 being 'very competent expert only' and 10 being 'anyone who knows what a screwdriver is can do it'.

  • Jess Ayers Jul 15, 2010

    Dear Jonesspammai

    Sorry - when writing my second comment, I did not see that you had described how to change the gasket.

    I should also say that we completely defrosted the freezer recently and it frosted up immediately. I bought some stick on door gasket and put it in the gap with NO benificial effect.

  • jonesspammai Jul 15, 2010

    You can get parts at: http://www.whirlpool.com/catalog/parts_a... or if you have a sears parts store near by they usually have whirpool parts.

    The problem is most likely a warped door the cabinet would require several inches out of level before it would distort enough to cause this problem. Since you seem to be at least a fair handyman you should check the door for winding(twisting). If you don't know how, you put a straight edge on each end of the door (running from top to bottom in this case, standing on the front) and sight across the first to the second, look for deviation in how much of each end of the straight edge shows over the other straight edge. If your unsure how to do this ask any serious wood worker you know they should be able to help. You can have someone hold them in place or a magnetic level works well, you could also tape them. If you find there is a noticable amount of winding this can be straightened but you'll want to see if your freezer is still under warantee first. To straighten the door put a small block of 2x4 or similar material wrapped in a towel (to protect the finish) at the corner that is closest to the sill (most likely upper corner in this case) then gently but firmly push the other corner closer to the sill. It may take several attemps before you get this corrected. Don't try to adjust it to much at a time you may buckle the door. If you need any other help with this I'll be back in the morning, it's past 11:00 here now.

  • jonesspammai Jul 15, 2010

    I see I had a typo in my description on leveling your refrigerator/freezer when I was explaining the placement of the level, the statement reads "for side to side" should read "from side to side"

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Hi
There are three things which could go wrong. First the defrost thermostat which clips onto the evaporator behind the panel in the freezer. 2nd would be the timer or control board (will have one or the other). 3rd would be a bad defrost heater. Lots of time the def. therm. will show obvious sign of being bad by the cap on top popped open. You can check resistance on the heater. Any resistance at all on the heater means it is good. If it has a standard timer turn it clockwise until it clicks. This is putting it into defrost. If the heater comes on the timer is bad. If it has a control board you would unplug the unit then unplug the power supply to the board and jump line 1 to the wire going to the heater. While unplugged from the board and jumped, plug the freezer back in. If the heater comes on then the board is bad.
Please check this bellow link ….

http://www.ehow.com/how_5057361_keep-freezer-icing-up.html

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting Fixya.com

Posted on Jul 14, 2010

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Model EEV-163F Whirlpool Upright Freezer. Defrosted this week, already seeing ice buildup. Freezer is cold and appears to run fine, but frost buildup seems excessive this quickly. Frost throughout


This freezer is not frost free. Being an upright limiting the amount and frequency of opening the door will reduce the build up of ice. Ice is expected and depending on humidity and quality of seal around door affects the amount of ice.

Using a thin ribbon check the seal integrity around the door. Confirm nothing is prohibiting the full closure of the door.

Adjust door if necessary. Replace seal if defective. Freeze open unsealed items in a frost free freezer before locating frozen food in this unit.

These units are likely located in the garage where the humidity is high. If used only as needed planning transfer between this and the kitchen unit frost can be minimized.

Being a conventional freezer not frost free freezer burn is less likely and frozen food will not dry out as quickly. Confirm that the freezer maintains about 0 degree F.

This unit is likely more efficient and will maintain the food frozen longer in the event of power outage.

Hope this helps?
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Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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