Question about Canon PIXMA MP810 All-In-One InkJet Printer

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It just won't scan. It prints fine and it photocopies fine but if I go on to scan and choose any of the scanning options it says "Place document on platen glass and press ()" (i tried to draw the button there) But if i press either the colour OR b/w version of that button it doesnt react at all even though those buttons work fine for photocopying. Help?!

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Hey Yasmin,

I had the same problem.

I installed the MP Navigator (MP Navigator Ver. 3.03 (Windows 7/7 x64/Vista/Vista64/XP/XP x64/2000/Me/98) from the canon website (http://support-au.canon.com.au/contents/AU/EN/0900173112.html) and then I released the scannerlock (http://www.fixya.com/support/t5363070-trace_release_scanner_lock)
and then I could scan! Not only through the printer itself by pressing the (<I>) button but also through the MP Navigator program. When I pressed the (<I>) button on the printer, the scanned document would be automatically saved on the computer in a folder of MP Navigator.

Hope this helps you!

Esther

Posted on Aug 11, 2010

  • BlackEnginee Jan 04, 2011

    You can find solution in vincenzomazzotta.blogspot.com or traslated by google traslate service in english inhttp://translate.google.it/translate?hl=...

  • rowsy Sep 16, 2011

    I had the same problem, and this fix worked.
    I could copy but not scan.

    Scanning doesn't work on my PC with MP Navigator ex1.2, going back to ano older version fixed the problem!

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