Question about Rival 38601 Smart Pot 6-Quart

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Can not get warm setting to turn on - Rival 38601 Smart Pot 6-Quart

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Could be that the heat control unit or thermistor is kaput. You will need to get it fixed.

You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on May 02, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
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Related Questions:

1 Answer

I have a prolectrix slow cooker and the only two settings on it I want to cook a lobby do I leave it on warm or cook I'm confused


The Cook setting is High heat for cooking the Warm setting is Low heat just to keep it warm after cooking is done, really hope this helps?

Feb 21, 2015 | Crock Pots & Slow Cookers

1 Answer

I have inherited a west bend slow cooker model 84624 and dont have a manuel for it. I am concerned with the 300 watt is this normal? Or is that very low? I dont know how long to cook in this or amounts...


  • 1 Use setting 1 (warm #1) only to warm rolls and muffins. At 140 degrees Fahrenheit, this setting should not be used for cooking.
  • 2 Use setting 2 (warm #2) to keep cooked foods warm until they're ready to be served.
  • 3 Use settings 3, 4 and 5 (low, medium high) for cooking. The setting you choose determines the length of time the food will cook. A typical meal with meat and vegetables needs 7 to 10 hours to cook at the low or #3 setting, 4 to 6 hours at the medium or #4 setting, and 2 to 3 hours at the high or #5 setting.

  • All West Bend slow cooker models eventually simmer at the boiling point, or 212 degrees. The setting simply determines how quickly the cooker will reach that temperature.


    300 watt is not a huge consumption of electricity, depending of course on, how often, how long and how high temperature.

    Regards

    Sep 28, 2011 | West Bend 84624

    1 Answer

    Just been given crock pot with 3 settings can you explain them no manual came with pot


    It sure would help us to help you if you could get the model number off of the bottom of the unit. I can probably locate a user's manual with that information. Try this site to locate the manual: (my best guess without a model number)
    http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
    (209k)
    Find the little blue print that says enter security code and then you can dounload the manual.
    The settings should be OFF High 4 High 6, Low 8 Low 10 and warm.

    1. Place food in stoneware according to recipe.


    2. Plug in Smart-Pot™ slow cooker. The Power light will begin to flash

    indicating that the unit is plugged in, but not turned on.

    HOW TO PROGRAM YOUR SMART-POT™ (CONT.)

    3. Push the Cook Time button to scroll through the timed cooking

    options. Push once and the 4 hour light will illuminate, twice and the

    6 hour light will come on, etc. Select the time based on the length of

    time indicated in the recipe. Two time options are usually given. The 4

    and 6 hour settings are the HIGH temperature setting and may be

    used when you want your food done quicker. The 8 and 10 hour

    settings correspond to the LOW temperature setting and is used for all

    day cooking. In addition your Smart-Pot™ can be set to the Warm

    Setting by scrolling through the timed cooking options until the warm

    light illuminates.


    NOTE: The Warm setting is for keeping already hot food warm. Do not use

    the warm setting to cook or reheat food.


    4. When the cooking time is completed, the Smart-Pot™ slow cooker will

    automatically shift to the Warm setting and the Warm light will come

    on. NOTE: We do not recommend using the Warm setting for more

    than 4 hours.


    5. To turn the Smart-Pot™ off push the OFF button. Unplug unit from the

    wall outlet.


    6. For other recipes that give a range of times, select the time closest

    to the setting on your Smart-Pot™. For instance a recipe calling for

    cooking time of 7 to 9 hours on LOW, set your Smart-Pot™ to 8 hours.

    NOTE: If power goes off then power light will blink and settings must be

    reset. If cook time is changed before the cycle is complete the time will
    reset to the new setting.

    Thanks for choosing FixYa,
    Kelly

    Mar 04, 2011 | Rival 38601 Smart Pot 6-Quart

    1 Answer

    I need the user instructions for use


    Hi and welcome to FixYa, I am Kelly
    I see I am nearly a month late in replying to your post. I just answered another post and when I finished I saw your question.
    This is driectly from the user's manual that you can find here with some difficulty:
    http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
    (Avoid answering questions by looking for the blue text that says "security code" and clicking that) Then enter the 4 digit code to download the manual that is 209k)

    1. Place food in stoneware according to recipe.

    2. Plug in Smart-Pot slow cooker. The Power light will begin to flash indicating that the unit is plugged in, but not turned on.

    3. Push the Cook Time button to scroll through the timed cooking options. Push once and the 4 hour light will illuminate, twice and the 6 hour light will come on, etc. Select the time based on the length of time indicated in the recipe. Two time options are usually given. The 4 and 6 hour settings are the HIGH temperature setting and may be used when you want your food done quicker. The 8 and 10 hour settings correspond to the LOW temperature setting and is used for all day cooking. In addition your Smart-Pot can be set to the Warm Setting by scrolling through the timed cooking options until the warm

    light illuminates.

    NOTE: The Warm setting is for keeping already hot food warm. Do not use the warm setting to cook or reheat food.

    4. When the cooking time is completed, the Smart-Pot slow cooker will automatically shift to the Warm setting and the Warm light will come on. NOTE: We do not recommend using the Warm setting for more than 4 hours.

    5. To turn the Smart-Pot off push the OFF button. Unplug unit from the wall outlet.

    6. For other recipes that give a range of times, select the time closest to the setting on your Smart-Pot. For instance a recipe calling for cooking time of 7 to 9 hours on LOW, set your Smart-Pot to 8 hours.

    NOTE: If power goes off then power light will blink and settings must be reset. If cook time is changed before the cycle is complete the time will reset to the new setting.

    That is pretty much the entire user instructions. Everything else is warnings, cautions, and oh yes; don't submerge it in water yadda yadda....


    Thanks for choosing FixYa,

    Kelly

    Feb 05, 2011 | Rival 38601 Smart Pot 6-Quart

    1 Answer

    Which will provide the lowest heat? low 10 hours or warm setting. Thanks


    The WARM setting is the lowest heat. Here's a quote from the user manual:

    "WARM is ONLY for keeping already cooked food at the perfect serving temperature. DO NOT cook on the WARM setting."

    This is because at the WARM setting, the temperature doesn't get hot enough to kill food-borne bacteria.

    Jan 18, 2011 | Rival 38601 Smart Pot 6-Quart

    1 Answer

    How do you get a rival model 38601 to go to warm manually?


    This is how I get mine to go to warm manually. Press "Cook Time" until it gets to the "slow 10 hour" setting. Press "Off", then press "Cook Time" twice. This puts mine on the "Warm" setting. Found this by accident and it took me quite a while to recreate, but the "Warm" setting is very handy if your food is already done before the cook time runs out.

    Sep 09, 2010 | Rival 38601 Smart Pot 6-Quart

    2 Answers

    Need directions for presidents choice slow cooker


    Heat intensity is warm, 1, 2, 3 (highest)
    How to operate: Plug in. Set timer to amount of hours to cook. Press the SELECT button to scroll thru 4 settings - "warm", "1" (Low), "2" (Medium)", "3" (High). Once the desired cooking temp selected, press the "round circle" power button to begin cooking. The time display will now start to count down to "0:00" When the cooking time has been reached, the slow cooker will automatically go into "warm" mode for a maximum of 6 hours, then automatically turn off. NOTE: Not recommended using the WARM setting for more than 4 hours at a time. NOTE2: To stop the cooking process at any time, press the "round circle" power button. The unit will default to "0:00" time but the indicator light in the "3" high position will remain on.

    Apr 11, 2009 | Crock Pots & Slow Cookers

    1 Answer

    Warm setting


    Units such as the "Countdown" and "Recipe" Smart Pot™ slow cookers have a designated warm setting. Basic Smart Pot™ slow cookers have an automatic warm feature that activates a keep warm function when the cooking time expires. This type of warm feature will not activate without the set cooking time expiring first.

    Feb 10, 2008 | Rival 38601 Smart Pot 6-Quart

    3 Answers

    Rival 38601 Smart Pot 6-Quart Slow Cooker can't get to to go to warm


    Here is the manual for this cooker; http://www.crockpot.com/manuals/38601-C_English.pdf page E4 and E5 tells you details of programming/timer/temperature. Check through everything and see if you can figure anything out. after cooking, the unit should automatically switch to warm mode, if it isn't doing this then unfortunately i think it needs a replacement control board - probably not worth doing. If you want to give it a try then post again and we can try and source you the bits Hope this helps :)

    Mar 16, 2007 | Rival 38601 Smart Pot 6-Quart

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