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My Genius KB-16e scroll suddenly went haywire and does not function cottectly.If i type a y it becomes a z and other features eg hyphens, fullstops etc are wrong.What is the solution and can zou correct it? Please!

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  • p_benade Jul 13, 2010

    My Genius KB-16e scroll multimedia keyboard does not function correctly.If I type a z it becomes a y and the hyphens etc are also awry. Zour other expert diagnosed a driver fault and sent me to a Chinese site and I cannot understand a thing. Please help

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2 things might have happened:
1 - the keyboard's chip has had a major fault and now it's incapable of transmitting the correct keys. Simple test, use another keyboard. If that fixes it then your Genius is dead, junk it, it's unfixable.
2 - the format of the keyboard has been changed from QWERTY to something else. Check that in: Start / Control Panel / Languages / Details button - in there all settings should be set to english and US, everything else - change or remove.

Posted on Jul 13, 2010

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This is a site for the latest driver, which might correct the problem:
http://www.geniusnet.com/geniusOnlin...h&test=default
This is Media Key, the latest driver for the keyboard. From the sounds of it, your driver is corrupt or out of date, and this should solve your problem.
Good luck, and hope this helps.

Posted on Jul 13, 2010

  • p_benade Jul 13, 2010

    Zou sent me to a site where I cannot understand CHINESE! So what is the use? Zour advice could be 100% but i cant use it .Please send me to an English site.Then I do not have a barcode reader question, but a kezboard scroll that went hazwire and does not function correctlz!

  • p_benade Jul 13, 2010

    I still am where I started! Zou know the question bz now ,so please send me a solution but not to a Chinese site!

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