Question about Symbol LS 4071 Handheld

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Symbol LS4071 not charging

I have the Symbol LS4071 wireless scanner with the base. Everything is set up and works fine however when the battery runs out and I place it on the base, it seems to not charge. I use to be able to jiggle it around a bit and get the light on the base to come on and charge but now the light is not coming on at all. Please help me troubleshoot what part is defective. Thanks!

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  • 117 Answers

I would suggest to replace the battery. Is it the smallest part and also only one which could degrade during the time.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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1 Answer

I am looking for a way to make sure all scans on LS4071 comes over in Uppercase. Do not want to reverse case, just everything scan in CAPS.


You can generate and print barcodes using uppercase letters. This way, you don't have to do any reconfiguration of your barcode scanner.

Apr 02, 2014 | Symbol LS 4071 Handheld

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My ls4278 is not lighting up when on the cradle, will not scan or charge...i have 3 scanners and cradles and somehow all the scanners stopped working completely..all the cradles have the light on but when...


The most unlikely scenario is that all the bases are defective. If you power your PC off every night, you should purchase a power supply so the scanners can continuously charge. Another issue may be that you need new batteries (also unlikely if they stopped working at the same time). Also try swapping scanners and bases (one scanner from one base and place it with another base) make sure you firmly place the bottom of the scanner in the base to verify there is a good connection with the charging pins. We are here to help if you have further questions.
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May 18, 2011 | Symbol LS 4278 Barcode Scanner

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I am trying to find the software installation file for a 123scan LS4071-I1US


OK try this trick . take any product lets say a tissue box and scan the barcode and see if it show the same problem?
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May 11, 2010 | Symbol LS 4071 Handheld

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Symbol barcode scanner LS4071 + base RL475


Hi, you will need the 25-17821-20 and STI80-0200R cables to connect to PS/2. You must have a PS/2 keyboard for this connection.

If you would prefer to connect to a USB port you should get the 25-17821-20 cable with the STI85-0200R.

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Nov 18, 2009 | Computers & Internet

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Symbol Scanner LS4071-I1us


transltor and data comparison failed?

Jul 27, 2009 | Symbol LS 4071 Handheld

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I have an LS4071 with an RL474 base. The cable has the PS2 Keyboard end. Scanner gets a good scan but no data goes into the computer. Testing with notepad open to receive the scan.


When I connected this scanner (purchased at a great discount through eBay) to my computer using the keyboard wedge (with a ps2 connection - the round connector) I received the error message that my computer could not recognize this external hardware. I went to barcodediscount.com and ordered the usb connector for this scanner as usb connections are usually recognized. The part # for this connector is STI85-0200R. It cost 72.55 with shipping, but I received the scanner at such a wonderful price that I thought I'd chance it and try it with a usb rather than a keyboard wedge connector.
The computer immediately recognized the usb connection, and the usb connector comes with a manual with codes to enable proper scanning, but still no luck getting the data into the computer. So I called Symbol's technical support department. The technician told me to remove the rubber "boot" at the bottom of the hand held scanner (not the scanner base) by pulling on the front of it (where the 2 little round circles are). It's tough to remove, but keep at it. Then gently remove the battery and unplug it, then plug it back in and reattach the base. He said this would reset the battery. Voila!!!! Sucess!!!!

If your scanner's keyboard wedge connection is recognized (a little popup window will say that it is a Symbol barcode scanner and that it is installed and ready to use), try taking the battery out and putting it back in to reset it. Hopefully this will also work for you. Symbol's technical support # is (800) 722-6234.

Mar 11, 2009 | Symbol LS 4071 Handheld

2 Answers

Scanning way


I found the solution:
The scanner by default send data without suffix or prefix. If anyone wants to have CRLF after the scanned data, he must set the scanner to send sufix after the data.
Read the page 5-78 in the manual :)

Oct 30, 2007 | Symbol LS 4071 Handheld

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