Question about Schlage BE365-CAM BE365CAM505 Lifetime Polished Brass Electronic Security K
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Posted on Jan 02, 2017
It is a small allen key (hex head) that comes with the lockset when purchased. They are just threaded into the handle (knob) and sets into a reset when threaded in. You can take some putty and push it into the hole and gently remove to make a negative imprint of the allen key, go to a local home center like Lowes or H. Depot and match it up. You can buy a set of allen keys that are like a pocket knife with multiple allen keys. Note, it is very thin. An alternative is to purchase another similar Schlage lockset, open carefully, use the key, and return the lockset saying it is the wrong one. Not nice to do, but in this economy every penny counts. I hope this helps and good luck.
Posted on Oct 28, 2009
look on the sticker located inside the outer panelo on the lock. you are going to need to disassemble the unit but it is in there.
Posted on Aug 08, 2010
Here's a link to information on your lock:
Also, I've included a link to the frequently asked questions page, which may have more info such as is it worth repairing your lock.
Posted on Mar 05, 2011
On this web page you will find installation/troubleshooting information and videos for the BE365, if you scroll down to the Electronic Security section.
If you are unable to find your own solution, please contact their Customer Support. here's the link:
Posted on Mar 06, 2011
SOURCE: Door has worked fine for
I don't have a direct answer, but here is the contact info you need for customer service:
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
Posted on Apr 16, 2011
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