Question about Office Equipment & Supplies
You will find all the troubleshooting steps on that page.
Posted on Jul 13, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.
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If the installation screen does not appear:
In Windows 2000, double-click My Computer from your desktop.
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