Question about Maytag Neptune MCE8000AY Electric Dryer

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Maytag dryer MCE80000AYW top dryer will not shut off and lower dryer will not turn on. Cannot put in Diagnosistic mode because top dryer remains in pause mode. When it gets close to shutting off the damp dry signal on the lower dryer goes haywire beeping constantly until dryer is unplugged. Which does not reset the dryer when turned on. We have tested the temistors and found them operational, the bottom dryer motor and blower will come on when tested with meter. The damp dry signal is testing bad. Cleaned all the lint that was clogging the exhaust out, put machine back together but it still responds in the same way with the top dryer running and the bottom dryer not. our question is do we need to change the whole console panel with membrane pad. Or is there another option we don't know about. HELP would be greatly appreciated as no one here or in my surrounding area works on this machine including all the maytag dealers kathi hamilton

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Hi. Your control panel/membrane assembly is not the issue here. That part is ok. The areas of concern will be the moisture sensor and logic board. The initial area or part will be the moisture sensor bar. Usually, this sensor will cause the exact same symptoms that you are experiencing at this time when the sensor fails. The main logic board cannot communicate with the sensor in this state, thus causing the logic sector to malfunction. i recommend to replace the moisture sensor, asap. This should correct the issue. The part number will be 33001809

Posted on Jul 13, 2010

  • Michael Masters
    Michael Masters Jul 13, 2010

    Additionally; This particular issue is very tricky, due to the fact that, the moisture sensor cannot be tested. This will present a slight unorthodox approach to the repair. I would advise to start with replacing the moisture sensor. It is not very expensive, and it is the most possible culprit in your case. If in fact the the new moisture sensor dose not correct this fault; Replace the logic board. These are the only two parts to focus on. Every other part in this unit will not be affected or damaged, as of now.

    Logic board part number will be 31001562.

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