Question about Maytag Washing Machines

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We have a front load Maytag Neptune machine. After a wash there is water behind the drum that does not go away - the clothes are spun as they should, but there is a lot of water back there - you can tell by trying to spin the drum.

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  • levitesyona Jul 13, 2010

    Thanks. The problem is that there is a stale smell inside the machine - i thought it is from that water. What could be its source?

  • levitesyona Jul 13, 2010

    The machine smells bad after a day or two - i thought it is because of that water. What can be the reason?

  • levitesyona Jul 13, 2010

    thank you

  • levitesyona Jul 13, 2010

    Great thanks - we just moved to a house with this washer and i was sure it is broken!!!!!



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This water that you are hearing is actually a calcium chloride solution in the tan/gray colored ring at the front of the stainless steel inner wash tub. This ring is called a balance ring and is made internally to force the solution to walk up stair step like chambers inside the ring to off set any off balance load conditions. So for example if you had only one garment in the tub and the machine tried to spin, the solution would be moved to the opposite side of the ring via the out of round motion the tub begins to make.
If you place your hand flat on the ring you will actually be able to feel the solution inside the ring move around.
This ring is present on all the "MAH" models.
IF this is not the answer to your question, feel free to comment back and I will tell you anything and everything you ever want to know about your machine.
Thanks and Good luck!

Posted on Jul 13, 2010

  • Robert DeStevens
    Robert DeStevens Jul 13, 2010

    On the neptune washers a trick the factory recommended was to use some lemon scented dishwasher powder (enough for two loads in a dishwasher), one cup of bleach (directly in tub) and run it on a cottons sturdy cycle with the extra rinse on and hot wash selected.
    Since then there have been products release to the market to combat odors in front load machines such as Affresh. You can find such products in your supermarket or on-line.
    I have a neptune at my house and do the bleach and lemon dishwasher detergent trick about once a month and I leave the door open after use. I also clean the door boot regularly to try to prevent mildew growth.
    Hope this helps you!!



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Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.

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    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

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    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

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