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My Phaser 8850 is stopping paper delivery at the front exit rollar. Message is open the front entrance cover. I have reviewed the "Printer Component Homing Positions and Indicators" and the alignments appear OK. I have torn this machine down, cleaned everything and it still operates the same. Paper feed stops just beneath the round black feed rollar near the front top of the machine. Machine has printed approx 80K copies. Maintenance and disposal trays are new.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Phaser Maintenance Tray Message!

No unfortunatly. That is counted out on a chip with a hard count.
Wish there was.

Posted on Apr 02, 2008

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SOURCE: Paper Jam detected. None found.

Here is the Xerox support page for your printer. It even has a movie on removing paper jams.
http://www.office.xerox.com/perl-bin/product.pl?page=sprt&product=8400&country=United%20States&language=en#_manuals_and_documentation_

Posted on Jan 04, 2009

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SOURCE: paper jam related to Maintenance Kit

I wonder if you got some of the silicon lubricant from the maintenance kit on the rollers.
Try taking some alcohol or a cleaner such as fantastic, 409 etc and throughly clean all the rollers in the paper tray and along that transport behind the door.
If it isn't getting out of the tray you may coincidently have a smoothe feed roller, if it is feedinf a couple of inches out of the tray and stopping in the lower rollers I suspect a slipping registration clutch. Removing the maintenance kit seems like an odd thing to start a jamming problem. As I said clean the rollers, I guess see if you happened to have gotten a chunk of ink in the paper path from the catch tray.
Is there any damage to the paper? And tears or dents in the page?
Let me know we can resolve the problem.

Posted on Jan 07, 2009

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SOURCE: Close Exit Cover to Continue error message won't go away

sounds to me like one of two things has happened.
More than likely the actuator tab on the cover snapped off,
Look for an opening around the edge of the cover , there is a cover interlock switch in there. Note its position and look at the cover to verify there is a tab on the cover to actuate the switch, Or you may have a loose connector on the interlock switch, or a bad switch, although I have never seen one of those switches go bad.

Posted on Jan 31, 2009

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SOURCE: Frequent paper jams on Xerox PE220

You have to spin them backward to get them into a good position to clean them, They will resist you, but just take it slow and clean them with alcohol or formula 409 type cleaner.
But what will often cause jams on that machine is the seperation pad that is located on the paper tray itself. It will get very slick and allow 2 or more pieces of paper to feed, It is a small gray to black pad on the middle front of the tray, about 1/4 inch wide and and inch or so long, If it is smoothe scuff it with some scotch brite then order one or two.
Google a business called "the parts drop" and call Britt, they should have the pads and rollers at a fair price.

Posted on Feb 09, 2009

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Open and close the front cover.Turn the printer off and on.This automatically exits the paper from the printer.
You can also remove the stuck paper by gently pulling it out straight.
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  1. Remove a misfed document if the copier displays a message reading "Document Jam." Lift up the document feeder cover and turn the roller to remove an Exit Misfed document. Lower the document feeder back into place and feed the document through again. If the document is jammed on the Input side, open the cover and gently pull the misfed document to the right and out of the feeder.
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1 Answer

Close Exit Cover to Continue error message won't go away


sounds to me like one of two things has happened.
More than likely the actuator tab on the cover snapped off,
Look for an opening around the edge of the cover , there is a cover interlock switch in there. Note its position and look at the cover to verify there is a tab on the cover to actuate the switch, Or you may have a loose connector on the interlock switch, or a bad switch, although I have never seen one of those switches go bad.

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What has most likely happened it the tab that actuates the cover switch has broken off. What you want to do it open that cover and look around the edge where it meets up with the other cover. There will be a hole, I would say about a half inch long and about a quarter inch wide where there will be a switch. Look at the exit cover in that area and you will probably see where a tab was, and is not broken off. You normally can fix it by making a couple of small holes in the cover and epoxying a paper clip in that area as a new switch actuator. You have to break or cut the paper clip to the proper length and so you have 2 ends to pop through the cover and epoxy it to.

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It is also helpful to have the error code. Press the i button while the printer has the jam message on the front panel. Use the fault code to locate where the jam actually is. (This will help the technician greatly ! )

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Cause:
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2. Clean the LED assemblies.
3. Check version of print engine and image processor
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4. Check cleanliness of interior and exterior of printer,
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Rev DT: 01 22 2003

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