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Cannot read my e-mail, says diagnostic problem

I connect to the internet ok, but when i get ready to read my e-mail it kicks me off and says cannot connect to the internet diagnostic problem, my system restore info seems to be deleted and i have no check where i can go back and try to restore my pc to a earlier point. Can you help me please. thank you.

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Hi ,
try to set your internet browser to another security level which may be set too high and stops you from getting to your email .

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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ello and Welcome to Fixya,
Try to clear the cookies and internet temporary files. Here are the step by step instructions Open Internet Explorer. Click "Tools". Click "Internet options". Click "Delete cookies" and press Ok. Click "Delete Files" and press Ok.
Restart the browser and check, if problem persists I would recommend you to try other browsers like Mozilla Firefox or Google chrome.
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When i check my e-mail i get kicked off the internet ,but microsoft says nothing is wrong with my computer.


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