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Some keys do not work on my new HP Pavilion dv2637tx notebook. I'm located in Australia. I was told it may be my settings.

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  • ellystavraki Apr 20, 2008

    Problem could be settings. I'm in Australia. I think it may be a glitch in Vista, but can't sign on to internet using existing account because I require some keys that are not functioning.



    Settings are set to language: English (Australia)

    Keyboard: US (default)

    I don't have any other languages set. Any Suggestions? Does Vista have a virtual keypad or some other option?

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  • 2,712 Answers

Hello ellystavraki,

Do you mean you get different characters when you press a key, or that nothing happens when you press a key?

If it is the former, you may have the wrong language set up. (I assume you have Vista/XP). You can easily change this by going to START>CONTROL PANEL>REGIONAL & LANGUAGE OPTIONS>REGION OPTIONS TAB. Here choose English (US) or English (Australia)/(United Kingdom) depending whether you have the $ sign or the Sterling sign on your keyboard or whatever setting suits your keyboard.

If it is the latter, it could be that there is a problem with the keyboard itself. Since you mentioned that this is a new laptop, it should be under warranty. Take it back to the point of purchase and get it replaced or ask them to get it fixed. Hope this helps...

Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

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  • Swilin Sampson
    Swilin Sampson Apr 23, 2008

    Try THIS article from MS Knowledge base..it may prove helpful.



    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please close the ticket with a FixYa! or Helpful
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    I would be very grateful for your show of appreciation.





    Thank you for using FIXYA!





    Cheers!


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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
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