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It doesn't recognize blue ray discs inspite of the manufacturer's promise to do so.

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Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall cd/dvd drive drivers then it automatic install cd/dvd ram drivers.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.

Let me know if you need further assistance.
Thanks for using FixYa

Posted on Jul 13, 2010

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