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Epson stylus photo830 printer, just changed copatible ink cartridges t026 and t027, giving paper jam error, when printer error goes it shows ink empty

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  • anupam49 Apr 20, 2008

    thanks for trying ...but i took printer apart to remove small paper and
    put it back together..working fine ...no driver change or anything

    thanks all the same

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  • 2,712 Answers

Hello anupam49,

Make sure you have inserted the cartridges in the correct order, and they are seated properly. (You should hear an audible click if you insert them correctly). Aslo try reinstalling the latest driver. That usually helps.

You can download the latest version HERE
(Ps. Although it says EPSON Stylus Photo 810 Driver, it should work with the 830 as well). Hope that works...

Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

  • Swilin Sampson
    Swilin Sampson Jun 14, 2008

    Is your issue resolved? If it is, please close this thread with a Fixya rating. Thanks.

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Print not clear, double struck, cartridges are new and sometimes paper jams


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Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

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EPSON tx100 refuses to print - ink light on


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Acts like it's printing, ink is good, but nothing prints out on paper.


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Epson ink I bought is not returnable?? T026/T027


1-800-873-7766 , this is the sales office. Call them and see if they can guide you to the person you need to speak with.

1-800-444-1527, This is the number for returns purchased from Epson, they may be able to guide too.
Or you can email this person:

Welcome to our Epson family and thanks for choosing us. Our mission is to "treat and support our customers as you expect to be treated and supported." We understand you have many choices when it comes to purchasing a new printer, camera, video projector or scanner. It is our commitment to provide you with the best possible service and support to go along with the best products on the market. Our support professionals are constantly developing new and creative ways to provide you with as many support options as possible, to get you the right information or service as quickly as possible.
Your feedback is important to us. We have a professional team that listens, documents and responds to your concerns and questions. We view your communications as an opportunity to learn and improve the quality of our relationship with our customers. It is your feedback that helps us improve the ease-of-use of our products, features and services. You are our most important priority.
Thanks for the opportunity to serve you.
Andrea Zoeckler
Director, Service and Support Operations
You may contact me at AZoeckler@ea.epson.com.

Good luck,

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


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Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

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HI,
Try to reset it :
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Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

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