Question about Philips GOGEAR SA6045 MP3 Player

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I have a Philips SA1356/97 1GB mp3 player .it is not charging by my pc but it is showing carging by other pc

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ThaMp3Doctor
  • 8596 Answers

SOURCE: philips GoGear Mp3 player problem

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Posted on Feb 11, 2008

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  • 476 Answers

SOURCE: STMP3500 driver for PhilipsGogear 1 gb

The driver is installed when you install the Firmware Manager software on the product CD.

The player will show as STMP3500 when it is in recovery mode (usually caused by corrupt firmware)

Install the Frimware manager.

Connect the player.

If asked for a driver let Windows search automatically.

If you get a Signed Driver message just click ok to continue.

Run Firmware Manager and follow the on-screen prompts, and all should be well.

Posted on Feb 27, 2008

  • 899 Answers

SOURCE: charging battery

you might have a faulty charger or the battery just won't charge , if you can exchange it back at the store I would do that , but otherwise the charger would have to be tested and the battery , and if those are ok then something is wrong in the mp3 player

Posted on Oct 12, 2008

  • 1 Answer

SOURCE: My Philips Go Gear SA3025/37 MP3 player won't charge/turn on

i had the same problem. my reset button was jammed. the problem: the reset button is so deep in the tiny hole its hard to tell if you even really hit it when you put a pen in there and somethign like a sharpened pencil just doesn't go deep enough. i monkeyed around wiht a peice of straw in the reset hole for about 10 seconds then tried to turn it on and it worked. good luck

Posted on Aug 10, 2009

  • 1 Answer

SOURCE: Philips SA1356/97 1GB mp3 player

hi my mp3 is philips your problam is same me.help me please my id s.hulangaa_77yahoo.com

Posted on Jun 11, 2010

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1 Answer

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Hi Cheryl, The link below is a youtube page full of videos showing how to turn on your mp3 player and unfreeze it.........CHEERS..
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Have you reset the player? Reset the player by holding the off-switch and the volume-+ (plus) switch.
If this doesn't help try this: Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, let it do so.

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1 Answer

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First, make sure the hold switch is not engaged. Then:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

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3 Answers

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Hello dear
If u can open your mp4 player then open it. and after change the crystal
detecting problem will be slove.
thanks

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

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Dead Nano


I am currently having this issue. It happened once before. What worked last time was putting the lock on - then off - then hold the power button for 30 seconds. Unfortunately - it is not working for me this time...

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