Question about Toshiba - Floppy disk drive - external - floppy disk - 1.44 MB - USB - black (739542) Floppy Drive

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I have an HP notebook PC, Windows Vista and I plugged in my Toshiba black floppy disk drive a into the usb port (model # PA3109U-3FDD) and it tells me I need to format the floppy disk and I can't do that because I will lose the info I downloaded onto the floppy disk. Is there a solution?

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U check your BIOS system.

Posted on Jul 13, 2010

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Thanks David
Let me know it if works for your problem




Solution: The reason for this error message is that notebook has been shipped with SATA hard drive i.e SATA hard drive controllers. But Windows XP does not have built in SATA controller drivers.
To solve this problem we need to install SATA Controller drivers before we install Windows XP using a USB floppy drive.
Many customers are not ready to buy USB floppy drive and installation of XP is so complicated using USB Floppy drive.

We have found the driver for the SATA controller on Intel Website. Customer has used it and installed retail Microsoft Windows XP with SP2 successfully on his dv6500 notebook.
The same can be achieved in all the dv2500, dv6500 and dv9500 also DV2600, DV6600 and dv9600 notebooks.

Here is the link for the SATA drivers:
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-39535-1&jumpid=reg_R1002_USEN

1. The file contains the Intel Matrix Storage Manager Floppy Configuration Utility.
2. This utility will create a floppy disk containing the RAID driver files for installation on a 32-bit operating system.
3. This floppy can be used to pre-install the Intel Matrix Storage Manager driver during the F6 portion of Windows setup.
4. You needs Microsoft Windows XP with SP2 Operating System disc and the USB Floppy drive.
5. After downloading the SATA driver in another notebook, you needs to extract and execute the file. It will help in creating the floppy disk that has the SATA drivers.
6. Boot with the Microsoft Windows XP disc and make sure the USB floppy drive with floppy disc is connected to the notebook.
7. At the F6 prompt, select F6 to install additional drivers which are not in-built in the retail Microsoft Windows XP Operating System disc.
8. When the prompt comes up to install additional drivers, insert the floppy and select the correct SATA Driver. It is Intel 82801HEM/HBM SATA AHCI Controller.
9. Once that is done, the rest of the installation runs as normal. There are only 2 drivers in the floppy disc that would work.
10. After the Operating System is installed in this manner you can install the chipset drivers for the notebook.
11. However for the other device drivers once Microsoft Windows XP is installed you may not have them from HP as these series are not released with a Microsoft Windows XP Operating System. The drivers like audio, ethernet and media card reader drivers etc.
12. Please be sure with EU that he might not have the other drivers from HP after installing the retail Microsoft Windows XP.

Note: Do not click on the link. Copy and the paste the link into the address bar of the web browser.
If the above solution does not resolve the issue, please login to chat support with the results of the above troubleshooting steps. Also, please use the same email ID.

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Floppy disks are formatted but when inserted it tells me it isn't formatted and I cannot format then because all the information will be lost. Can you help?


This often happens when the Floppy Disk drive head is faulty or out of azimuth. Usually when this happens you need to replace the froppy disk drive unit, which is not an expensive part.
If you do not want to take apart your PC to change the internal FDD, you can also buy an external USB floppy drive, in this case ensure you have a free USB port on your computer.
Here is USB external FDD:
External Floppy Disk Drive - Black
Here is internal one:
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I found it!!!>>>
Just go to Toshiba support web site Download the Storage Manager Driver for XP 32 then have an External floppy drive with formatted Disk ,install the drivers Files in the floppy connect the floppy drive put the XP sys CD Boot from the CD as in Solution #1 or by press on F12 tell choices boot screen popup select the CD then after that when the third party appear press F6 to chose the Driver for HDD to get recognized by the system. J

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