Question about APC Back-UPS CS 500VA UPS System

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We have apc es500 we used almost 2 yrs and now its not working, possible to repair? but if not do you have any idea where we can sell it for disposal. thanks

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Contact APC.com
Here is the page for your model , it looks like it qualifies for the tradeups program. Or you can purchase a battery for it and fix it yourself.
http://www.apc.com/tools/upgrade_selector/index.cfm

Posted on Jul 13, 2010

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APC Back-UPS ES500. Battery is new replacement UB1280, and battery has charge and runs fine if unit not plugged in. However, if unit is plugged in to power back-up side outlets in unit don't work.


there are 2 parts of a UPS .
the charge side
and (battery is obvious)
the inverter side.
if the charger fails, all is lost. (are the batteries in backwards?)
if the charger works (volt meter tells you that)
then the inverter is bad. (this unit is not full time UPS , but part time, this means it switches over to inverter at power fail.
(on full time sys. inverter runs full time, like the name states)
the unit, you mean the load right.?
the UPS side plugged into a load. and the load is now dead.

the Backup plugs should work if the mains are hot.
if you kill mains, the inverter will fire off, (hear the squeal?)
and give you 500 watts for some minutes, sucking the batteries dry. (see load run time curves)
I used to do service on HUGE UPS systems, some with 100s of batteries. 3 to 5kw too.
on ours there is a port on the rear , we connect and can
check everything "BEST brand" even charge voltage.
did you look on APC site for special software and connections?

the manual does cover trouble shooting, ever read that?
RTM? start there, its online, for sure.

Oct 03, 2013 | APC Back-UPS® CS 500 UPS System

1 Answer

Apc ups repair


Virgile,

APC / Schneider has kept been pretty difficult to repair from online instructions... especially their bigger UPS units. They offer a course you can pay for... and you can always look for a job with them. Aside from that though... there isn't much floating around.

Good Luck!

Daniel • daniel@psihq.com • Power & Systems Innovations • 800.260.2259 • www.psihq.com

Jul 06, 2013 | APC Smart-UPS 1500VA Shipboard...

1 Answer

What is the problem of my UPS APC es500 when buzzing continously? please help me to solve my problem. thanks!


short circuit may be happen to your UPS. try to open your UPS and look for the short circuit or try to call a electronics service technician... :))

Feb 23, 2011 | APC BE500U ES 500 USB BACK-UPS 500VA/300W...

2 Answers

APC ES500 switches off and the red light blinks. The problem started after I changed the the old battery. It had worked flawlessly with the previous battery.


The battery for this unit is an APC# $^ (RBC46)
Also known as a UB-1280 (12 volts 8.0 AH- amp-hour)

Did you add a greater load ... like a small "heater"?
Remove most of the plugs for what is plugged into it and try again.

If you have a "printer" plugged into it, unplug it, from the "protected" side. It belongs on the "surge" side of the APC Battery backup.

Hope this helps!

Sep 15, 2009 | APC (BE500U-WEB) (BE500UWEB) UPS System

1 Answer

My APC back-ups es500 is keep on flashing in orange and green having the beep sound, whe it is on. It has been used for nearly 3 years. What would be the problem...?


Hello,

Probably the battery is drained. You should charge it first. And if the problem still persist, it could be that the UPS battery needs replacement.

Aug 01, 2009 | Computers & Internet

2 Answers

APC back-ups es500 alarm continuously sounds why we power it off and alarm stops everything works fine then we power it back on and alarms sounds again


It means it has an internal fault. if still under warranty period, just call APC and ask for replacement. if it out of warranty bring it to service center or better if you have to buy a new one because as far as i am concerned repair cost of this unit is much expensive than a new unit

Jun 22, 2009 | APC BE500U ES 500 USB BACK-UPS 500VA/300W...

1 Answer

Back up problem


The time will lower the longer u keep using it. Every (Chemical) battery needs to be replaced periodically and maybe its time to change your UPS batteries too. Since you were using double battery, it is supposed to be replaced every 4 yrs or so if it is used regularly.....sodeep

Mar 31, 2009 | APC Smart-UPS SUA1000 1000VA USB&Serial...

1 Answer

Fellowes UPS 425AP


where the model u using is 4 to 5 yrs so as well the battery too normally the battery life spam is up to 2 to 3 yrs and slowly the battery efficenit start to wore off.. the cost of changing the battery it also not cheap. ard 200 to 300 dollar in the market. well if you hav the in attendtion to buy a new ups i suggest the brand is APC or liebert. i recommend u the APC it will be sua750i or Liebert gxt2-1500rt230 both model is user friendly and easy to configue. and it has a very effiecent of excute proper OS shut down when power sugre is occur. and this durablity it higer can maintain up to 5 yrs above. if u need asst on what kind of ups u refer pls mi know will try to help up... thkss

Mar 26, 2009 | Fellowes 99052 UPS 425VA Battery Backup...

1 Answer

Back ups battery rpo1100 APC disconnects the Dell PC power button


try plugging the pc directly into the wall...if it works the UPS is defective.  You can order new batteries for the UPS online.
Battery Planet.com

Mar 13, 2009 | APC Back-UPS Pro 650 UPS System

1 Answer

Common Failure mode of APC 500 UPS


I would recommend replacing APC UPSs with ONEAC ONEPlus Power Conditioned UPSs, which have a perfect ground reference, longer lasting and more reliable batteries, and a 5 Year Warranty (2 Yrs on Batteries).

www.gryphon-inc.com

1-800-POWER-OK

Dec 04, 2008 | APC (BH500NET) UPS System

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