Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Seagate freeagent go 250 gb. was working fine for

Seagate freeagent go 250 gb. was working fine for 6 months. computer says it cannot open file and says file or directory is corrupt and cannot read it. it is full. perhaps computer erased few files??? computer says the freeagent is working fine.....

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Which files.... if you have "show system files" selected in your folder options in your operating system it still won't let you open them as that is it's way of preventing you from deleting or changing them

Posted on Jul 13, 2010

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Seagate FreeAgent 250 GB cannot be opened after a chkdsk is done


Hi,

Sounds like either the drive was disconnected while running or may be having problems. CHKDSK automatically shows up if windows senses formatting or media problems. The fact that it did not complete tends to be indicative or hardware failure. Although the Freeagents are good as a series any drive can fail without warning.

If you go to www.seagate.com and download SeaTools it will allow you to test the hardware of the drive. try the S.M.A.R.T. check first as it's the quickest test and will spot most early drive failure with ease.

If the drive passes the smart test try the short generic, then the long generic. If any of them fail you likely have a dead/dying drive and will need professional help recovering your files, a service I perform as a part of my everyday job. If it passes them all then the problem is logical and although you can ask a pro to fix it you can download some inexpensive software that will get you files back(on a different drive) the simply use the freeagent software to reformat the unit and continue using it normally.


Chris
Armor-IT

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Hi,

You still need assistance in cracking open the Seagate Freeagent Pro 500GB and trying data/file recovery? If yes, would appreciate a post back.

Good luck and kind regards.

Thank you for using FixYa.

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SEAGATE 250 FREEAGENT


Sounds to me like you are in a catch 22 situation. It seems that there is an internal problem with the drive and Seagate is willing to replace it but you need your files. The problem is with an internal problem the only possibility of getting your files is to open it up and take out the hard drive that is inside (it would be a standard desktop or laptop hard drive) and connect it to a computer through some other means. If you do this however, the warranty will be void and you will not be able to get the drive replaced. The best way around it that I can see is to get the drive out and buy a different carrier for it. Assuming that the actual drive still works you will get your files and have a working external hard drive. There is no real way to be certain that the drive on the inside is good without opening up the case that it is in.

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