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I have an Acer Aspire 3100 and I can't seem to get

I have an Acer Aspire 3100 ( Model 3151) and I can't seem to get it to play a DVD when I insert it. What do I need to do in order to get it to play?

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Go to My Computer, then System Properties, then Device Manager. In the list of hardware you'll see DVD/CD in the list. Double click that. It will probably say "This Device is working properly". (Axiom: All Computers Lie) Find the Troubleshooting button and click on it and begin the process of narrowing down the problem by answering each question that most closely describes your problem. Often you will be led to a Microsoft automated Fixit application that will end your problem.

Posted on Jul 13, 2010

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Posted on Jan 02, 2017

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Does this happen on all DVDs and CDs or only on some DVDs?
If this is happens on all DVDs and CDs then this drive is faulty and needs to be replaced.
If it only occurs on some DVDs then check the region code on the DVD player and the region code on the DVD, the region codes must match.
To play DVDs from any region the player needs to be a region free player or you need to install a region free program on your notebook/computer.
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* it should read DVDs, but something is "dead", and the device is not performing as it should
* you need to install software to "play" a DVD-movie.

Define "will not accept" -- can you hear the drive spin the disc?
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Sounds like the driver is missing. Do you have the driver disc, if you do then reinstall it. Have you also reinstalled the program to run cd/dvd ie Nero. You should have all the drivers on a disc that came with laptop. If not, try going to the following site and see if the missing driver is available.

http://support.acer-euro.com/

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