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Do you have the proper Sony drivers for it? Get them all at the Sony website. Reinstall like this: Use a disk wiping tool to clean the entire Hard drive before installing anything on it again Wipe drive is a good one to use. After the disk is totally cleaned, Install windows xp. You can use the quick format for the drive when windows ask to format if you like. Then follow all of the windows prompts to install the OS. After its finished installing and you get the desktop up don't install all the drivers you downloaded from the Sony site, if you do it will mess things up! Install ONLY the missing ones. Go to Start, right click on my computer, select manage. Then click on device manager, open each menu and see which drivers are still missing (look for yellow question marks) install only the missing drivers. Many times you download 20 drivers but you may only use 4 or 5. After all are installed reboot and it should work fine. NOTE: Sony drivers like all other ones are not identified as to their use, just given weird numbers. When downloading them they are listed under each category like audio, mouse, etc, but after you get them you still won't know which one does what. I download one at a time then rename it adding the function to the last part of the name so I know what its for and I can easily get the driver I need, when I need it.
Try installing the LAN and wireless drivers. You can download the LAN, Wireless and device drivers from Dell WEB site,
the support download page. Make sure you select your model desktop or laptop,
better still, type in the Service Tag number, it is printed on the label on the
bottom of the laptop and on the back or sides of a desktop. (If the Service Tag
label is missing then go into the BIOS setting and on one of the BIOS pages,
the Service Tag number will be displayed). This will open the page where the
specific drivers for your model computer are located. Also make sure you select
the Windows of the drivers for your Windows operating system. Click on this
link to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
You have to download the driver from dells website. You can put in your service tag number on the drivers and support page and it will list all the drivers for your system. Your probably missing other drivers too. To find out which ones your missing click on the start menu then right click on computer and then properties then under the device manager tab anything with a exclamation mark is a missing driver. Download and install all the ones your missing. Hope I've helped and good luck!
Go to the HP Support site. Click on "Drivers and Downloads" tab. Enter the p/n (product number) from the white label on the bottom of your laptop in the box where they ask and go. The next page will offer you a chance to choose the Operating System you're using. Enter the correct one and you'll be taken to the Drivers site for your laptop. Look down the list for HP Quickplay and HP Quick Launch Buttons drivers. You must install the QUICKPLAY driver first. Also, look for the Sound category and download and install that driver as well.