Question about Whirlpool Duet 3.8 cu. ft. Front Load Washer

1 Answer

Probably a control panel error

Hi, I have a Whirlpool duet washer model WFW9300VU02.
I've posted on this site before and, the summary is that the machine is giving me a F70 and F71.

I've tried to access the User interface board, with no luck.
I've removed the trim ring, i've unlatched the 4 tabs holding the top of control panel, and unscrewed the 2 screws near the dispenser, but I can't seem to get the control panel off. It's stuck and I don't seem to see any other release tabs.

Can someone tell me where the last release tab is located? The lower right corner of the control panel seems to be stuck.


Thanks,

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The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


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Posted on Sep 21, 2010

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