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Hi My washing machine Whirlpool AWM 5070 is not working after 2 loads of wash accidentally using soap powder without front loading labelled. Now, when it is turned on the dialled/ set for control ( far right knob) rotates automatically from the number dialled to stop without the machine even starting. Please help as soon as possible. Thanks.

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Hi

The control knob is a common problem for this washer.
Get it off and look at the teeth. To remove the knob you need a pair of surgical pliers. Reach behind the knob and yank the retaining clip out. If the teeth are smooth you need to replace the knob. Oil the timer so it will be easier to turn by the way. To put the new knob you simply slide it in place with the clip on it.
Sometimes a bad timer will cause the machine to not advance from one part of a cycle to another. The timer is located behind the control knob on the console. Unscrew the knob by turning counter-clockwise and gently pulling it off. Open the rear access panel (on the back on the console) and disconnect the wires leading to the timer. Remove the screws that hold the timer in place. Install the new timer.


Please check the bellow link …

http://www.washingmachineadvisor.com/washing-machine-timer.html

http://home.howstuffworks.com/how-to-repair-a-washing-machine.htm/printable

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting Fixya.com

Posted on Jul 13, 2010

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1 Answer

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Your soap tray and/or inlet is probably blocked with undissolved powder. Remove the tray and clean it. Also clean the inlet tube from the tray into the washing machine with hot water.
I, personally don't like soap powder and use a liquid or tablets because washers nowadays tend to use cold water only so doesn't fully dissolve the powder. Also the outlet to drain gets blocked along with the underground pipe to the mains sewage.

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Its a stale, manky smell on all the clothes when they come out.


Hi, You did not mention front or top loading machine so I am going to assume you have a front loading machine.

Do this to clean your machine. Run a hot wash with 1/4 cup NON-bleach "powdered dishwashing soap" (Dawn or Cascade) and 1 cup of bleach. Then run a rinse with 2 cups vinegar and finally a regular wash with cleaning rags and HE type laundry soap. You may hae to do the dishwashing powder and 1 cup bleach wash 2 times to clear a bad case of mildew build up. You will not find this in any manufacturers user's manual but it will rid your machine of the nasty / musty smells.
If you are using regular laundry soap this problem will repeat often. If your using HE laundry soap you should do the above procedure about every 90 days.
We would appreciate hearing any success or failures related to your post by a future response from you as to how the solution above worked out.

Thanks for choosing FixYa,
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Hi,
May be the belt at the back of the machine is loosen or cut off kindly check it and replace the belt

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