Question about Acer Aspire 5315 Notebook

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My laptop has multiple viruses on it. I was in the process of buying antivirus when it locked up on me. It kept popping up that all my files were infected. From there when I had to shut it down, I turned it back on and it went to a blue screen asking for current password,a screen thats never shown before. I don't know what to do!!!!

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My suggestion is back up your data and re install the operating system, install antivirus and scan other partition(s) of your hardisk for viruses

Posted on Jul 13, 2010

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Posted on Jan 02, 2017

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How can i remove virus


Removing viruses, though technical, is yet a very simple process if all the required steps are properly followed.
The basic steps are:
  • Buy or download a reliable antivirus software
  • Install the antivirus software
  • Update antivirus software with the latest virus definitions
  • Perform a complete system scan
Install an Antivirus Program in the System What is Antivirus program? An antivirus is a program that searches for, identifies and removes potential viruses existing in the computer system.
Antivirus software: Some of the most commonly and reliable antivirus programs available in the market are -
  • Symantec Norton antivirus
  • AVG antivirus
  • McAfee Scan
  • Microsoft Antivirus
The antivirus software should be updated regularly to retain its effectiveness.
Before installing the antivirus, close all open applications and terminate any suspicious processes using Task Manager. Sometimes, you may need to boot into safe mode or safe mode with command prompt to delete suspicious programs and references to them in the Windows Registry (run regedit from the command prompt to open the registry editor).
Search engines are excellent tools to find out whether a certain process is harmful or not. You can also get steps on how to remove a specific virus manually.
Removing the virus beforehand might be necessary, as some viruses will not allow an antivirus to operate. However, if you are not successful, you may still continue with the installation.

Scan the System to Identify and Locate the Virus Usually, the antivirus will run automatically when the system reboots after the installation. Therefore, it might identify the virus automatically. Moreover, you may want to run a quick system scan to locate the virus.
Troubleshooting the Virus Infected Areas After the antivirus identifies the infected areas, the next step is to rectify those areas.
Methods of Eliminating Viruses
Generally, the antivirus adopts one of two methods to eliminate the virus:
  • Removing the virus - When the virus can be easily identified and can be removed without affecting other files, then the antivirus removes it from the host place.
  • Quarantine - his is done when the virus cannot be easily identified removed from the file and the removal of virus means the removal of the complete file. In this method, although the virus is not eliminated, it is rendered inactive by moving the file into "quarantine" and renaming it.
Perform a Full System Scan Even after the virus is removed from the system, the next step is to scan the whole system to ensure that no infected files remain.

Aug 17, 2011 | Computers & Internet

1 Answer

Files which have saved in my pen drive , are not displayed


this mean your pen drive infected by virus, at my experience your file not lost but just the virus hidden your file and change the file attribut as system, and because of that your computer not show your file
scan your pen drive using anti virus, i usually use smadav anti virus, this is the local antivirus at indonesia (indonesia is my country)
download smadav antivirus at http://smadav.net
after download double click smadav antivirus and click start scan, and this antivirus will show your file that hidden and infected virus, if the scan process finish click fix it for turn your file back shown again
i hope this helpful
thank you for using fixya

Feb 06, 2011 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

1 Answer

My compaq mini 110 was infected with THINK POINT VIRUS. i downloaded a malware scanning program which seemingly worked for about a day...with an abundance of pop ups and self restarts. as i researched...


Hello
The re-installation of windows is however recommended, but you can try with follwing procedure to remove Think point Virus:-
1. Restart your computer in SafeMode - After Power-On the computer, just before Windows start, press F8 - From the selections, Select SafeMode
2. End ThinkPoint Process - Press Ctrl+Alt+Del from the keyboard to open Task Manager - Go to process Tab - Select 'hotfix.exe' and click on End Process - Close Task Manager
3. Remove Registry entries that the threat added. You MUST BACKUP YOUR REGISTRY FIRST. - Click Start > Run - Type in the field, regedit - Navigate and look for the registry entries mentioned above and delete if necessary
4. Delete malicious files that the threat added: - Base on the given location above, browse and delete the file - If no location is given, click Start>Search> and search for the files. - If cannot be deleted, press Ctrl+Alt+Del to access Task Manager, see if the file is running in the process. If it is, select the file and click End Process. Perform file delete again.
5. Scan computer with Antivirus Program - Update antivirus program - Scan computer and delete all detected threats.
Hope it will helps, if so do rate the solution
Good Luck

Dec 15, 2010 | Compaq Computers & Internet

1 Answer

Can not get it to turn on


Download Hiren Boot cd from http://www.torrentzap.com/torrent/622163/! (9Down.COM) Hiren's BootCD v10.0
Instruction on how to use it...
  • The disk is downloaded as an ISO file. The ISO files can be burned using software programs such as Nero. Burn the disk to a DVD instead of a CD by using a program such as IMGBurn.

  • Booting
  • Once the disk is burned, place it on a DVD or CD drive on the computer and restart the computer. After the computer displays its default first screen, the disk will scan and load the Hiren's Boot menu. The menu gives users three options. The options are to start the computer normally, load Mini Windows XP or load the disk. Choose the disk-loading option to work within the disk parameters and run in DOS. DOS is a simplified process that uses only text. The CD provides shortcuts to each utility.

  • Mini Windows XP
  • To clear a virus and use a large collection of Hiren's Boot tools, choose the Mini Windows XP option. A simple version of Windows XP will load on the computer. It might take a few minutes to load everything because it processes files directly from the CD. Once it has loaded, wait for the Hiren's Boot disk menu to pop up. Select the "Menu" option and scroll through the programs. The disk features Windows password hackers, registry cleaners and a large collection of antivirus software.

  • Antivirus
  • A main portion of the disk feature antivirus software. Spybot-Search and Destroy scans a computer for the most likely spyware and removes it. Malwarebytes Anti-Malware finds root kit viruses and Trojans that could affect computers and spread through networks. Super Antispyware is an all-in-one scanner that detects and eliminates all types of viruses. Run one scan at a time. Do multiple scans because one program might find a virus that another program misses.


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    Sep 28, 2010 | Computers & Internet

    2 Answers

    Pop up saying you have a virus, i try to go online, or into properties and it keep saying, wmiadap.exe is infected. It always pop up to buy antivirus software.


    It seems as if you have downloaded a spyware program such as a wallpaper which has caused you to have a fake antivirus 2009 running. Make an Ultimate Boot CD and run every AV tool and spyware/malware that was on the CD. After running all the tools install your XP SP2 CD to repair the installation Download and run hijack this to see if still have the virus lurking on the computer.

    Jan 17, 2010 | Microsoft Windows XP Professional

    1 Answer

    How can i restore factory settings on my acer laptop if not if i instal an anti virus will it get rid of the virus that are already there or just protect against them in the future!


    If your machine came with a restore cd or dvd, you can use that to restore your machine back to factory defaults. However, any information you have stored on the hard drive will be destroyed in the process.

    Some antivirus software installations will scan for and remove existing viruses, but some will not. If you think you have a virus and you need to keep the information on your machine from deletion, I suggest having someone knowledgeable in the removal of viruses do it for you.

    Anti-Virus software is primarily meant to PREVENT a virus infection from occurring. I have however had clients who installed the software, and then disabled it while they "worked" on downloading some suspicious files because they were annoyed by the pop-ups that kept appearing telling them that the file they were downloading was infected....

    Bottom line, the software will HELP protect if used properly, but will do NO good if disabled. If you can't get the virus removed on your own, contact me and I will give you instructions on how to send me the computer for disinfecting.

    Jan 04, 2010 | Acer 4220-2346 Notebook

    2 Answers

    Hp laptop keeps restarting


    it can be due to Viruses or Registry errors..its better to re-install the OS..den clen up ur registry by searchin 'registry cleaner' in Google..
    Also, install Avast Anti Virus and register it for free & receive key ...

    Mar 06, 2009 | HP Pavilion dv6208nr Notebook

    7 Answers

    Want to delete ms antispyware 2009


    Can you try to delete in "Control panel" "Add and Remove Program" .

    Jan 31, 2009 | Microsoft Windows XP Home Edition for PC

    1 Answer

    Toshiba Laptop - Antivirus 2009


    This is known as a non intrusive advertisement trojan, a virus that antivirus companies are now using. These viruses will not do any damage to your machine, but they are very annoying. They are almost impossible to get rid, and here's why. When the virus is activated it places several copies of itself throughout the system. These copies lie dormant, which makes them hard to find, in areas or files that are considered safe by your antivirus, and aren't checked on a regular basis. Then when you get rid of the active virus, one or two more, but not all, will open leaving several more behind. After a few months the number is exponential. There are two ways of making the pop ups stop, but only one to be completely rid of it. 1- buy the product, pay on a monthly basis, and spend entirely too much money for what you're getting, and then have them come back if you cancel or miss a payment. 2- the only sure fire way to get rid of them is to wipe the hard drive, reformat, and install a new operating system. If you do this you will be rid of it, but you cannot back up anything. The virus hides in everything from pictures, music, video, screen savers, to registry files. Anything could be infected and bring the virus into the new system. I realize that this isn't what you want to hear, I've tried everything here at my shop for customers with this problem, and unfortunately, this is the only sure solution.

    Jul 30, 2008 | Computers & Internet

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