Question about Computers & Internet
With that many different problems, it seems most likely to be a motherboard issue. The sound card, DVD drive, and USB ports all interface on the motherboard, so if the board suffered some kind of damage (electrical damage, shock damage, if the laptop was dropped or jostled) it could have damaged or destroyed some of the motherboard components.
Replacing the motherboard on a laptop is time-consuming, labor-intensive, and can be almost as much money as buying a new computer. My recommendation would be to send it back to HP if it's still under warranty -- otherwise, you're probably better off getting a new computer.
There are several things you could try (such as swapping out the CD/DVD drive with another one if you have access to one, or trying external speakers to see if the sound works off of them) but with that many completely separate problems, the issue is most likely the motherboard itself.
Posted on Jul 13, 2010
Base from the description of your problem this can be a motherboard related problem, like the USB port and the built in sound wont really work fine even when you first had the laptop.
But if you haven't tried reloading a fresh copy of operating system on the computer that will be a good thing to do , to have a clean installation of operating system on this laptop but if you will still have same problem after that it will really be better if you go get a new laptop rather than having this one repair and have the motherboard replace because that will also cost you just like a new laptop.
Posted on Jul 13, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 08, 2014 | HP Computers & Internet
Feb 19, 2010 | Computers & Internet
Nov 08, 2009 | Dell HP Pavilion ZE5000 ZE4000 NX9000...
Jun 13, 2009 | HP 419320-001 - HP Pavilion dv4000 Series...
May 10, 2009 | HP Pavillion DV9060US Notebook
Mar 16, 2009 | HP Pavilion dv6000z Notebook
Jan 30, 2009 | HP Pavillion ZV6000 Notebook
May 01, 2008 | HP Pavilion dv6000z Notebook
Oct 19, 2017 | HIS Computers & Internet
41 people viewed this question
Usually answered in minutes!