Question about Kenmore HE2 Plus Front Load Washer

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Kenmore he2 front load washer 5 months old un pluged washer to move 3 feet pluged back in won,t turn on there is power in cord

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Oct 01, 2010

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

How do I balance a Kenmore HE2 Front Load Washer.


You need to level the washer. They also have things to put under the feet to keep it from moving. Or try to block the feet.

Jul 05, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 Won't Turn On


1) test the power cord for open 2) test the outlet box, see for blown fuse or c.breaker put some desk lamp and see if work 3) test inside of the control board if there fuse blown or c.breaker tripped 4( test the lid switch is closed, can be faulty or open replace 5) test the input voltage 115 if there are the control board faulty.
7_19_2012_8_42_13_am.jpg

Jul 18, 2012 | Kenmore HE2 Plus Front Load Washer

1 Answer

Where is the balance sensor located on my Kenmore Elite Oasis washer


Hello.

Top loading washing machines can emit loud noises and vibrations if they are not properly balanced. Imbalanced machines are the result of large loads of clothing that rock the machine causing one or more of the feet to rise off of the floor. Front loading washing machines do not have this problem because there is no side-to-side motion. Kenmore top loading washing machines have self-leveling feet on the rear of the machine and adjustable feet on the front of the machine.

1 plug the washing machine's power cord from the electrical socket. Pull the washer away from the wall, or out of the laundry closet, so that it is easily accessible.

2 rasp the top back of the washer on both sides and tilt it forward until the back feet are off of the ground by 4 inches. Lower the washer gently back to the ground. This maneuver, adjusts the self-leveling rear washer feet so that they are fully extended. You may need the assistance of another person to do this.

3 lace a level on top of the washer near the front edge. Look for the air bubble in the level to determine which side of the washer is out of balance. The side that the bubble leans toward is the side the needs to be raised.

4 Move the level so that it is positioned along the side edge of the washer and check to see if it is level from front to back. If it is level, move it to the other side of the washer and see if it is level.

5 Lift up on the front of the washer and insert a wooden block or brick under the front bottom edge.

6 Crouch down on the floor near the front foot that needs to be raised. Use your fingers to twist the threaded foot clockwise to retract the foot and counterclockwise to extend the foot further. If necessary, adjust the other front foot as well using the same method.

7 Lift up on the top of the washer and slide the block out from under it. Place the level on top of the washer to check that it is level. If the washer is not level, replace the block and continue adjusting the feet until the air bubble is centered in the level.

8 Crouch down on the floor near the front of the washer and use a 14 mm wrench to twist the metal nut on each front foot counterclockwise. Twist each nut until each is tight against the washer and will no longer move.

9 Plug the washer's electrical cord back into the wall.

And the problem will be solve.
Thanks.

Nov 13, 2011 | Washing Machines

1 Answer

Where is the balance sensor located on a Kenmore Elite Oasis washer


Hello.

Below are instruction on how to solve the problem of the washer.

Top loading washing machines can emit loud noises and vibrations if they are not properly balanced. Imbalanced machines are the result of large loads of clothing that rock the machine causing one or more of the feet to rise off of the floor. Front loading washing machines do not have this problem because there is no side-to-side motion. Kenmore top loading washing machines have self-leveling feet on the rear of the machine and adjustable feet on the front of the machine.
1 plug the washing machine's power cord from the electrical socket. Pull the washer away from the wall, or out of the laundry closet, so that it is easily accessible.
2 rasp the top back of the washer on both sides and tilt it forward until the back feet are off of the ground by 4 inches. Lower the washer gently back to the ground. This maneuver, adjusts the self-leveling rear washer feet so that they are fully extended. You may need the assistance of another person to do this.
3 lace a level on top of the washer near the front edge. Look for the air bubble in the level to determine which side of the washer is out of balance. The side that the bubble leans toward is the side the needs to be raised.
4 Move the level so that it is positioned along the side edge of the washer and check to see if it is level from front to back. If it is level, move it to the other side of the washer and see if it is level.
5 Lift up on the front of the washer and insert a wooden block or brick under the front bottom edge.
6 Crouch down on the floor near the front foot that needs to be raised. Use your fingers to twist the threaded foot clockwise to retract the foot and counterclockwise to extend the foot further. If necessary, adjust the other front foot as well using the same method.
7 Lift up on the top of the washer and slide the block out from under it. Place the level on top of the washer to check that it is level. If the washer is not level, replace the block and continue adjusting the feet until the air bubble is centered in the level.
8 Crouch down on the floor near the front of the washer and use a 14 mm wrench to twist the metal nut on each front foot counterclockwise. Twist each nut until each is tight against the washer and will no longer move.
9 lug the washer's electrical cord back into the wall.
And the problem will be solve.
Thanks.

Nov 13, 2011 | Washing Machines

1 Answer

After moving washer to a new location, it wont run a normal cycle. It starts to fill up with water and then stops and then it starts flashing F-25, 26, or 28. What exactly does this mean and what can we do...


DRIVE MOTOR TACHOMETER ERROR

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Nov 25, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer leaks water in the back of the washer but i cannot see any signs of the leak. this is a front load washer . model 970 ca0042 00,


I have a Kenmore front loading washer HE2 Plus.
Started leaking only 6 months old from the back over the spin motor.
I found a bolt had come out of the motor bracket causing the motor to crack a small hole in the plastic outer drum. I've been down for about a month waiting on the part and service. This is under warranty and we cant get any help any sooner from sears, not even a loaner.
Will not purchase Kenmore products again, 2nd front loader from Kenmore, 2nd problems.

Oct 14, 2009 | Kenmore Washing Machines

1 Answer

It won;t power up at all, clothes... Solve It won;t power up at all, clothes are locked inside, no lights on the panel. Plug in is working, I... (More) It won;t power up at all, clothes are locked inside,...


This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


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Jul 04, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Noise


lets begin
1.-Unplug washer or disconnect power.
2.-Check drive motor.
3.-Check drive belt.
4.-Check wire harness connections.
5.-Plug in washer or reconnect power.
6.-Check the MCU by looking for operations of the drive motor
in both directions.

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May 09, 2009 | Kenmore HE2 Plus Front Load Washer

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