Question about Genie Company Genie PowerLift Excelerator 8 Ft Door Extension Kit, 36326R

1 Answer

Garage door wont close completely - Genie Company Genie PowerLift Excelerator 8 Ft Door Extension Kit, 36326R

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 143 Answers

There are a couple of reasons this might happen. First make sure it closes by hand all the way, if not there is something wrong with the door that will need attention first. If it does close then hook the opener back up. On the opener rail at the end by your header there is a little magnetic relay that is wired to the motor head. This can be moved farther up or down the rail. This sensor tells the opener when to stop in the downward direction. Loosen the set screw and move it toward the header 1/2 inch or so and try to lower the door. Do not move it too much at one time and if you do the door will hit the ground and come back up. Thanks BB

Posted on Sep 03, 2010


5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 310 Answers

SOURCE: door will not close

the eyes are a little bit out of adjustment

I’m happy to assist further over the phone at

Posted on Jan 09, 2008

  • 3197 Answers

SOURCE: garage door wont work with remote

If the small light in your wall control is blinking it is in the lock mode. Press and hold for 3 seconds the button with the icon of a lock. This will toggle the lock function off.

Posted on Aug 04, 2009

  • 244 Answers

SOURCE: garage door will not shut with remotes.

Align sensors or replace,

Posted on Dec 29, 2009

  • 3197 Answers

SOURCE: Hi, I have a Lynx 455

Check the sensors in the doorway. Sounds like they may be misaligned. They need to be pointing at one another to work properly.

Posted on Sep 28, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i fix my garage opener? It attempts to close but reverses itself and does not close completely

It is not closing completely because either something is in the way of the door closing properly or the mechanism controlling the safety feature is malfunctioning.

Sep 29, 2016 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Why does my 973LM liftmaster remote will only open door bur wont close it?

Most garage door operators (openers) have infrared safety "beams". The door won't close, even with a wired push button, if something is in the way.

May 10, 2014 | liftmaster Chamberlain Garage Door Opener...

1 Answer

I have a Digidoor garage door that closes halfway and the opens again however when you apply a little pressure to the door the door closes completely The entire shaft was cleaned and lubricated but still...

There probably is a dent along the shaft either in the remaining region or the already occupied region. You should open it completely and verify that the shaft is uniform. There could also be a deformed roll in the part of the door that enters the vertical part of the shaft around the time the door stops closing.

Nov 08, 2011 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Hello, my garage door wont closely completely, it stops about 2 inches from the ground. so, i just need to know how to reset it thanks

On the motor there is an open close knob. Turn it toward close until it closes completly.

Aug 24, 2011 | Garden

1 Answer

Garage door wont close - acts like there is an object in the way. If is detach the door from the sliding unit, the door closes easily. If I try running the slider down without the door attached, it stops...

It sounds like the sun may be shining on and causing problems with the door sensors. Try using the cardboard tube from a roll of toilet tissue on the receiving sensor.

Sep 06, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Open and closing problems w/ garage door

First adjust the down limit setting. There is two white screws on the side of the opener. The one that says down needs to be turned to the less side. One full revolution of screw adjusts approx. two inches. Turn it down until the door does not close all of the way and the slightly turn it up until the door closes all of the way with stight pressure on the door. Next there are two blue screws on the back of the opener. they should be on the five setting on both the up and down screws.

Mar 04, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Chamberplain Garage Door Opener problem


Jan 25, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Door will not close

the eyes are a little bit out of adjustment

I’m happy to assist further over the phone at

Jan 09, 2008 | Sears Craftsman LiftMaster Chamberlain...

Not finding what you are looking for?
Genie Company Genie PowerLift Excelerator 8 Ft Door Extension Kit, 36326R Logo

511 people viewed this question

Ask a Question

Usually answered in minutes!

Top Genie Company Home Security Experts

Brad Brown

Level 3 Expert

17448 Answers


Level 3 Expert

81423 Answers

Lawrence Oravetz

Level 3 Expert

10314 Answers

Are you a Genie Company Home Security Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides