Question about RCA Lyra RD1072 MP3 Player

1 Answer

I recently purged my rca lyra 1072a and downloaded a whole new batch of songs. My MP3 player turns on but only for exactly 5 seconds and then shuts itself off. I've checked the lock on the back, changed the batteries multiple times and nothing is working.....help! :)

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  • kmkidd Jul 13, 2010

    It's good if when someone doesn't know the answer that they are able to direct you to the right place to get the answer!

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Troubleshooting the RCA RD1072, RD1072A Digital Audio Player
Problem:
Solution:
Why can't I sync music with my MusicMatch Jukebox™ software? Yahoo acquired Musicmatch Jukebox and subsequently discontinued distribution of Musicmatch Jukebox as of August 31, 2007 as well as suspending all support of the Musicmatch services.
We appreciate your business and the opportunity to provide service information for your product. Since Musicmatch has been discontinued, no updates will be available for their software.
You may still download music off a music-sharing site of your choice but you will need to use Windows Media Player. To see how to manage files using Windows Media Player, please click here.
Why isn't my RD1072 turning on when I press the Play button?

  • Make sure the batteries are fresh and installed with the correct polarity observed.
Why aren't the buttons working after turning on my RD1072?
  • Reset the player by removing the battery, turning it off and then turning it back on.
  • Make sure the Lock function is not activated.
Why is my RD1072 skipping tracks or has bad sound quality?
  • Check to see if the repeat, random or program functions may be activated.
  • There may be strong magnetic fields
    (e.g. too close to TV) near the unit.
  • Make sure the battery is fresh.
  • Check the source of where the track came from. Play that same song on the computer to verify the song was encoded properly.
Why won't my RD1072 playback tracks or files?
  • Make sure the Lock function is not activated.
  • Make sure there are files in the internal memory or on the Media Card.
  • Memory card may be damaged.
  • Make sure audio tracks are encoded in the mp3 formats at supported bitrates. Bitrates supported by the player:
    • mp3 - 32 to 320 kbps
    • wma - 64 to 128 kbps
  • WMA files may be DRM protected and you don't have the proper rights (license) to play the files.
  • Check the website and/or application help system of the music download service provider from where the content was purchased for license acquisition details. For more information on how license acquisition works, go to www.microsoft.com.


I think you already tried to change batteries multiple times and checked the lock on the back.

I would call RCA directly about this problem. Applies only to RCA Products:

MP3 Players

Voice Recorders

Digital Media Players

Clock Radios and Radios
1 Year
Parts
& Labor
Audiovox Corp.
150 Marcus Blvd.
Hauppauge NY, 11788
ATTN: Repair
With "In Warranty" products:
Ship the product to our Repair Center by traceable means, such as UPS, FED EX Ground, or USPS with tracking number and please include:
  • All original components
  • A copy of the receipt/invoice
  • A short note explaining the nature of the problem
  • Your name, address, and phone number
There is no warranty without the invoice copy.
We will repair or replace your product at no charge.
Turn around time is approximately 2 weeks from the day we receive it.
We cover return shipping.
For an "Out of Warranty" product repair rate:
Contact Us Online or call us at 1-800-878-5779 begin_of_the_skype_highlighting 1-800-878-5779 end_of_the_skype_highlighting.

Posted on Jul 13, 2010

  • kmkidd Jul 13, 2010

    Thank you for the link to that website. I have submitted my question to them and hopefully that will solve the problem. If not, I will have no choice but to buy a whole new MP3 player. :(

  • Duane Wong
    Duane Wong Jul 13, 2010

    Your welcome, anytime.



    Good luck in fixing your problem somehow.



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