Question about Rival 8704 4 Quart Ice Cream Maker

1 Answer

Doesn't freeze consistently

In 20 minute freezes hard on the inside half-inch of the container but middle is soft.

How can I get consistency? Am I making brine too cold, not cold enough? Needs some pointers.

Am using cubed ice from convenience store and water softener salt.
Should ice be crushed finer? Less salt? Last night put in up to 3 cups of salt, outside of bucket never frosted up but inside part of ice cream was frozen solid.

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  • Rival Master
  • 43,501 Answers

Hi,
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Posted on Jul 17, 2010

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1 Answer

On the soft Serve side of my Taylor ice cream machine it is freezing up and not letting any product come out pump still works don't know what the problem is I take everything apart clean it put it back...


if the product is frozen in the barrle for sure then you have a bad micro switch that is telling the compressor to keep running, but that product would be super frozen and come out in the shape of the barrel. if it is the consistancy of ice cream then your pump gasket might be bad and not properly pressurizing your barrel and giving you the impression of a frozen barrel.

Feb 19, 2015 | Taylor Ice Cream Makers

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Soft serve machine freezing solid


POSSIBLE CAUSES• Mix hopper is empty, freezing cylinder starved for mix.• Mix in hopper contains ice particles, mix feed tube clogged.• Machine turned too cold

ACTION REQUIRED• Add mix to hopper. Put machine in wash mode to help thaw freezing cylinder.• Pull mix feed tube to fill freezing cylinder. Replace mix feed tube and put machine in wash mode to help thaw mix in freezing cylinder.• Follow manufacturer's recommendation for the proper temperature for the mix being used.

Apr 12, 2013 | Ice Cream Makers

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I loaded the machine with mix and turned it on but machine keeps on turning but mix is still very watery


My small Business had this same problem. The first thing you need to look at is the product you are using. It turns out that if you are making your own soft serve. which Includes water and powder, it will save you a lot of time and stress to switch to cartons of soft serve that you just pour right in. It turns out that there is no consistency in powder icecream. the water will eventually separate from the mix, resulting in watery soft serve once dispensed from the machine. Next, if this isn't the prduct you are using then it can be other problems such as your compressor not working, or turning on when it's suppose to, maybe you have a weak motor, or your machine isn't set to the proper freeze level, Also, make sure that your machine isn't backed up against a wall or I between two other machines. These machines need to Obsorb cool air in order to work properly and not overheat . The machine's fan, which is located on the right side, needs to be have a certain amount Of space from walls or other machines. If this doesnt work you can always call a technition to come and check out the machine, I hope this helped, best wishes with your repair

Jul 16, 2011 | SaniServ 401 20 Quart Ice Cream Maker

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Don't have instruction manual. How do you make basic ice cream in this machine? How long do you freeze container in freezer? How long do you plug in?


Freeze the the container for at least 48 hours before using it. You can use whatever ice cream recipe you like in the unit. Basic vanilla - 3 cups whole milk - 1 teas vanilla - 1 cup heavy whipping cream - 1/2 cup sugar. Mix everything together in a pitcher and make sure the sugar is disolved. Taste it and make sure it is sweet enough for you. If not, add more sugar. If you use 2% your ice cream will not be very thick and it will take longer to set up and freeze.

Put the container in the ice cream maker. Turn it on (insert the plastic mixing blade if it has one) Pour the mixture into the ice cream maker if it has an open space to add mix through the top. If not - put the mix in before turning it on (my model is a little different than yours - sorry!)

when the ice cream is thick enough for you - then its done. It usually takes approx 15 - 20 for soft serve/milk shake consistency - and 30 - 45 for stiffer - ice cream. The ice cream does not get hard - at best its soft serve quality. There are other recipes that you cook which I hear will set up harder but I have not tried any yet.

You can make chocolate by using the same recipe above - and adding any liquid chocolate - or fudge. If you add strawberry preserves - it makes strawberry ice cream. sugar free drink mix added to the vanilla recipe above makes great flavors (crystal light drink power mixes ect)

Good luck!

Jul 13, 2011 | Cuisinart (ICE-20) 1.5 Quart Ice Cream...

2 Answers

The ice cream is granular in texture-


Hello!
I actually own the same ice cream maker, and it has made some very good ice cream for me. The most likely causes of grainy ice cream are too short of a time in the machine or recipes with incorrect proportions of water, fat, and sugar.
Firstly, make sure that you are using one of the recipes provided in the maker's user manual, or a different recipe from another source which says that it works with all ice cream makers. Following these recipes will ensure that your ice cream base (the liquid that you pour into the machine) is the correct consistency and composition for freezing. For example, too much sugar could cause improper freezing by oversaturating the solution, or too much fat (or fat incorporated incorrectly) could cause the mixture to become grainy or separate.
If you are using a recipe that calls for eggs, make sure that you mix them with the listed amount of sugar thoroughly before tempering them with the hot cream/milk solution. Additionally, make sure that you only pour a little bit (quarter - half cup) of the solution into the egg mixture at first, stirring thoroughly, before adding the rest. This assures that the eggs do not curdle when heated, which could cause a grainy texture.

Finally, make sure that you are freezing the mixer bowl overnight, using chilled ingredients, and allowing the machine to run for the full 20-25 minutes. The ice cream should be a bit softer than the consistency of soft-serve when you take it out of the machine - easily scoopable with a spatula. If you like it firmer, an 8 to 48 hour freezer session will greatly improve the texture in my opinion.

Hope this helps!

Mar 19, 2011 | Cuisinart (ICE-20) 1.5 Quart Ice Cream...

2 Answers

NOT FREEZING PROPERLY


If your outer bucket is leaking down the liquid brine solution it won't freeze properly. The rival buckets are bad about leaking. You might try pre-conditioning the outer bucket before making your attempt at freezing. Just fill the bucket to the weep hole with water and let it sit for about half an hour, then pour out all but about 4 inches of it and start adding ice and salt.

Jul 04, 2010 | Rival 8550-X 5 Quart Ice Cream Maker

1 Answer

Why is my ice cream not freezing, used it last winter, following the same recipe and instructions but it is a milkshake consistancy


I had this problem when I decided the salt wasn't necessary on the ice that chills the container. The salt lowers the temperature so that it is cold enough to freeze the milk. Try more salt on it.

Jan 06, 2010 | Rival 8550-X 5 Quart Ice Cream Maker

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Cuisinart ice cream-frozen yougurt maker& sorbet maker CIM 60 series


I have the same problem, but it seems that it has gotten worse with time. When I first bought this product 6 years ago it worked fine, now the bowl won't freeze entirely and it has been in the freezer for two days (at the lowest freezer setting). I am wondering if the freezer bowl has a life span.

Aug 03, 2008 | Cuisinart ICE-20 Automatic Frozen Yogurt...

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Over freezing ice cream....


Any water is going to solidify the mixture. Make sure you use heavy whipping cream, and not half-and-half or some other substitute.

As far as the mixture freezing onto freezer bowl - use the supplied spatula to try to scrape it off, but I generally have to count that portion out as lost. Running warm water over it will quickly wash it off.

Happy mixing!

-Tha Mp3 Doctor

Jul 17, 2008 | Cuisinart ICE-20 Automatic Frozen Yogurt...

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Ice Cream won't set up


Carri, Can you provide more information? What did you change in the recipes? How old is the machine? What was the temperature around you? Did you run three batches or more right in a row? -j.

Jun 19, 2007 | Rival 8704 4 Quart Ice Cream Maker

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