Question about Computers & Internet
I have a freecom toughdrive external harddrive which (as i found out just now) usually comes with passowrd-protection programme. i used the harddrive frequently, but there password-programme never showed up.
now i plugged the harddrive into another laptop and it asks me for a password, which i have, of course, never set! if i don't have a password it asks me to completely reormat the drive. NOT an option, the data on there is crucial!
unfortunately i am far away from the PC i normally used the HD with and can not plug it in there again to see if it is ok...
The password-protection program is designed to protect your files, so that if in case your HD is stolen, any important files will remain intact in the HD.
You have to refer to the use manual of the HD and look for the default password. Since you mentioned that you never set any passwords, it means that the HD is still using the default or manufacturer's password or code. Check the manual and you should find it there.
Or you may want to contact the tech support of the manufacturer and see if they could give you the default password.
Thank you and good luck!
Posted on Jul 12, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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