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The cord is so tightly twisted the unit can move far

The cord started twisting the first time out of the box and it's only gotten worse. I've tried to stretch it. leave it in the sun, keep it wound on the caddy, etc. but the minute it's released it twists around itself in clumps again and then the unit won't go all the way across the pool. What can I do?
Thanks,
Cindy

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  • cindy_york Jul 13, 2010

    Thanks, I did not know this so I'll give it a try. Can you tell me specifically how to change the handle orientation? Do you mean just rotate the handle like a quarter before I run it? I tried that once before (only once though maybe I should try again) but it only ended up being pulled back over by the cord. Is there a way I can 'lock it in place' or something like that?

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  • Dolphin Master
  • 1,378 Answers

Thank you for posting your question here on Fixya.com.

Are you reversing the handle after each use? If not the cable twist is worse. Orient the handle in the opposite direction of the twist and run the cleaner in that direction until you get the twist(s) to relax. If all else fails you can replace the cable with a more expensive one that has a build in swivel to minimize twist.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Posted on Jul 13, 2010

  • John Prohaska
    John Prohaska Jul 13, 2010

    Where the handle attaches to the side there is a latch that you press down on. When done the handle can slide from one end to the other, possibly with two intermediate catches along the way. You should have each side of the handle 'opposite' the other which in turn centers the handle when upright directly above the impeller.



    The latches are circled in the picture.


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