Question about Dell 1600n All-In-One Laser Printer

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It doesn't scan at all. I installed several scan sofwares but all those softwares don't reconize this printer scanner. It prints fine though

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Hello and Welcome to FixYa!

Here is the link from where you can download the driver/applications of the quoted model of printer. ( From manufacturer Website)
Click here for the link.
Select your operating system from the list and download the driver/management pack from there... Install those driver/management application and then check for the working...
If still the problem persists, I would recommend you to download the firmware from the quoted link and update your device firmware.... This will definitely help you out (if there is no hardware problem in the scanner).

Best of Luck,

Please do RATE the solution, if found helpful,

Concerned.

Posted on Jul 12, 2010

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Posted on Jan 02, 2017

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Try un-installing your 8500 related software, re-boot and re-install from disk.
If you don't have the installation disk go to:-

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3752459&lc=en&cc=uk&dlc=en&lang=en&cc=uk

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You cannot make a copy if you are thinking of it like a photocopier. It doesn't have a scanner built into it .
If this is what you are thinking there are several quite excellent scanners out there fairly cheap. The scanner will come with software that will make it and the printer behave like a photocopier. The scanner we use at home even has a button that we just press to scan and print a copy as well as software that gives more options.

If you want to just print multiple copies of the page then this you can do. You just have to go to print options on a program menu and tell it to print the page how many times you need. You can also change the number on the printer driver but if you don;t set it back after everything after is going to print a few extra copies.

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Scanner says sorry an unknown error occured The scanner seems to reconize it is connected to the computer, but it will not complete the scan


You don´t give enough information in order to allow us to help you (How are you trying to scan? What exactly happens? What OS is installed in your computer? Which software/driver did you install? Does your printer otherwise works?)

Start by reading these HP FAQs to see if you can solve the problem (2 are meant for Vista systems and one for XP). Post again if you still can't scan.

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Hi there, " Unplug the printer cable from the computer. " Unistall the printer drivers from Device manager and also unistall the all the printer appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page.

Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

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Printer and copier work fine- scanner says USB not connected.


I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

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1 Answer

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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
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Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

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Hi,
you probably don,t have the correct or all of the drivers installed.
The second possibility, is the software scanning program.
You could try 1 called paperport.
Hope this helps Mike@Compurepair.

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