Question about HP Photosmart C5280 InkJet Printer

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To the left of the OK button an orange light that looks like an exclamation mark is flashing. what does this mean

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The nearest problem is with one of the cartridges, please check the cartridges once again and make sure they are working fine and their contact points are clean and dust-free. Even if one of the cartridges isn't working, most hp printer will not work unless it's replaced or cleaned to work.

Remove all the cartridges, clean all the contact points using cotton or tissue dipped in alcohol/acetone/spirit (do not touch the print head). Also clean the contact points on the printer. After they are properly cleaned and dried, reinstall them one by one while you watch the blinking lights.

If you have extra working cartridges, that would be very helpful, you'll be able to find out very easily.

After you are done with all these, reset the printer, to do this; Turn remove all the cartridges, turn off the printer, disconnect the usb cable, unplug the power cord, (remove memory card if any), leave it off for few minutes and then power on with only the power cord connected. Press the power button several times while the printer is booting up. Again leave it On for few minutes and then turn it of, now reconnect or plug in the required cables and power on, then install the cartridges and check if the problem's gone or not.

You also need to check for paper jam, open the back panel door where you clear paper jam, look inside the passage and clean with cloth or what ever you can think of. Check for any foreign objects, even a small hair or thread can cause this problem. Also open the front panel door and do some cleaning.

If the problem persists, let me know.

Note: New Cartridges is recommended.

Good luck.

Thanks for using FixYa.

Posted on Jul 12, 2010


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