Question about Saeco INCANTO DELUXE Espresso Machine

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Grinds coffee but no water comes thru dumps dry grounds into hopper then stops. A couple of times it has worked ok but then goes back to the same problem. Ahhhhh I need my coffee

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Sounds like the grinder is grinding too much coffee than the brew unit can handle. Otherwords itis overloading the brewunit. Try reduce the aroma in the coffee menu to mild.

Posted on Jul 13, 2010

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I had mine set at strong so reduced it to normal. So far so good. Still strong enough for my tastes, too, thankfully.

Posted on Feb 24, 2013

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I was having this same issue and just reduced my aroma to mild and so far so good. It's only been a few cups but it does not sound like the water is trying to over-pump the water. I hope this is the final solution as the first time it started happened i returned the machine. Then it started to happen with the new one. :(

Posted on Jan 06, 2013

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1 Answer

Bean hopper is full, machine starts to grind the coffee but right before it starts to pull the shot, it stops & says "add beans to hopper".


the add beans to hopper signal most likely is triggered by the machine not sensing enough load put on the grinder (hence it thinks its out of beans) , this most likely is set by the grind (fine/course ) id say the grind is set to an improper size and the automatic sensor is picking up on that
another thing is the coffee / if its way too moist and not dry enough then its also going to trip the sensor as well

Feb 26, 2016 | Coffee Makers & Espresso Machines

1 Answer

How do I clean my burr mill (Models BMX3, BMX4, BMX5 and BMX6)?


Clean your burr mill before using it for the first time. Then, to ensure optimal mill function and durability, clean it regularly following these simple steps.
  1. Always unplug your burr mill after use and before cleaning.
  2. Open the hopper lid. Empty any whole beans from the hopper. Remove the top burr mill by rotating it clockwise. For better results hold the grind setting button while rotating the burr mill clockwise. This will allow you to clean the grinding wheel and the grinding compartment.
  3. Clean the interior recesses with a soft brush. Note: Never use water or liquid for cleaning the lower grinding section of this appliance. BRUSH NOT INCLUDED.
  4. Wipe the whole bean hopper, its lid and the mill exterior with a damp cloth.
  5. The ground coffee chamber and lid can be washed in mild detergent and water. They both are top rack dishwasher safe. Do not immerse the mill or the whole bean hopper in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
  6. After completely drying the whole bean hopper and top burr mill, replace the burr mill in position by aligning snaps with receptacle and rotating counterclockwise to lock it in position. For better results, hold the grind setting button while rotating the burr mill counterclockwise. Once the burr mill is in position, pull gently to check it is properly locked in position. If the burr mill comes out, repeat this step again.
  7. Replace the ground coffee chamber and lid, making sure both snap securely into place.
  8. Fill the hopper with whole beans.

Sep 02, 2011 | Bunn NHB Coffee Maker

1 Answer

Seams that my saeco incanto deluxe has a problem with the brew group possibly the boiler the grounds come out dry. If I do a rinse cycle the water still flows help? How do I clean the boiler?


Hi
Dosage lever or knob (small knob in the bean hopper) is to the max positive and the brew unit can not compress the coffee, so the machine dumps it into the dredge drawer to prevent breaking the machine. Reduce the amount by 1 click back from the full positive, and that should take care of the problem. Another thing that can cause this is the grind is too coarse or the grinder has come apart. The grinds should look like coarse sugar.
PS. It will usually work if the brew unit is clean, but when it is used once it will go back to dumping dry grounds.

Aug 19, 2011 | Saeco Incanto Classic Espresso Machine

1 Answer

The coffee grinder makes a sound and it grinds but the ground coffee is dumped directly in dreg container instead of going through water and turn into coffee


Hi
There is a small knob in the bean hopper. It is all the way to the plus(+). Turn it back towards the minus(-) 1 mark. Then try again. It could also be the grinder is separated and is putting to large of a grind into the brew unit. When you have dry grounds dumped into the dredge drawer, it is because the brew unit can't compress it. If it is done too many times it will break the brew drive.

Apr 19, 2011 | Saeco Incanto Classic Espresso Machine

1 Answer

My expresso machine is grinding the cofee , it makes his cycle and at the end nothing came out. The grinded cofee is returned to the dreg drawer. Some time the machine is working and some time not.... i...


Hi
there are 2 knobs in the bean hopper. Turn the small knob down to the middle and try again. you can get too much coffee in the brew unit and it will dump the grounds instead of making coffee. If the grinds are to big or coarse, it will also dump the ground.

Oct 30, 2010 | Saeco Incanto Classic Espresso Machine

1 Answer

Some idiot put ground coffee and water in the whole bean reservoir of out titanium Gaggia machine. I may have been there for a day or 2 before we noticed something wasn't working correctly. we took it...


It is fairly easy (if you have the instructions I'm going to give you) to take the grinder apart to clean it out completely. This would be the best way to clean it - by removing the burrs so you can get right into the grind chamber and grinds delivery chute to clean.

At least vacuum it out as best you can and don't add any beans until it has had time to dry out.

OK ... first take off the water reservoir and set aside. And unplug the power cord. While you're at it, remove the drip tray and set aside and remove the brew group and set aside. You'll want to rinse off the brew group very well.

Next remove the three screws that hold the bean hopper and lift the bean hopper out and set aside.

Lift off the round rubber top from the grinder - it has four slots that line it up so it'll be easy to put back on later.

Now, notice the ring with gear teeth on the edges? This is the grind adjustment that turns around when you turn the grind adjustment knob. Twist that ring counterclockwise and you'll see a painted mark - twist counterclockwise until that mark is pointing to about 7 o'clock. Now you can lift out the center part (the burr) - you'll need to wiggle it a little and you should be able to lift it out - notice the painted mark that would have been pointing to about 3 o'clock. Brush this burr clean with a stiff brush (a toothbrush would work) and set it aside for now.

Vacuum all the mess out in the grind chamber - you may need to loosen the coffee grounds up with a toothpick or a stiff brush.

Once you've vacuumed out all the grinds, there is a "chute" where the coffee grounds go through - it's hard to see because it will be caked up with coffee grounds. This is at about 5 o'clock in the grind chamber that you just cleaned out and goes towards the front of the machine. Poke something in there (a chopstick or a wooden coffee stirring stick works well - or the handle of your brush) to loosen up the caked up coffee grounds and vacuum again.

To really get this clean, tip the machine onto its back and open the front door (you've already removed the drip tray and the brew group, right?) You'll see a little trap door with a triangular shaped handle - this is right directly above where the funnel of the brew group would be if the brew group were inserted. Pull down on that triangle and the trap door will open. Vacuum and brush out all the grinds you can and you should see the other side of the "chute" that you were trying to clean out earlier in the grind chamber. Poke your chopstick or stirring stick in there and loosen all the packed coffee grounds (they'll be falling back into the grind chamber now). If you have a can of compressed air you can blow it in there and get coffee grounds all over your kitchen (oops).

You may have to go back and forth a few times between cleaning under the trap door with the machine on its back and then setting the machine upright and vacuuming out the grind chamber and then putting it on its back again and cleaning under the trap door.

You may want to tip the machine completely upside down so any coffee grounds can fall out. This is all very messy but you'll have a nice clean grinder when you're done.

OK ... now that everything is clean and dry - here's how to put it back together and get it aligned correctly.

Put the burr back in with the paint mark pointed to 3 o'clock. Make sure that the outer ring still has its paint mark pointed at about 7 o'clock. Wiggle the burr a bit to make sure it is sitting all the way down in place and then rotate the outer ring clockwise a little - as the ring gets to about 10-11 o'clock it should have locked the burr in and started to pull it down. Verify that you cannot lift the burr back up (if you can, then you didn't get it fully in place and you need to turn the ring counterclockwise again back to 7 o'clock and make sure the burr has snapped all the way into position and try again).

OK - now that you can feel the burr being captured by the ring as you turn the ring clockwise, turn the ring all the way clockwise (the paint mark will be pointing at 3 o'clock. Put the rubber cap back on top of the burr and work it down so the four tabs are fully through the four slots.

Notice the straight plastic piece with gear teeth on it to the right side, just above the burr. This is the dose adjusment - push it all the way towards the back of the grinder.

Now get the bean hopper and set the grind knob to zero and the dose knob all the way to + as far as it will go. Set the bean hopper in place and you may need to wiggle the knobs slightly until they line up in the gear teeth and the hopper can set fully down in place. Verify that you can turn the knobs and see the adjustments moving below (the outer ring should turn and the straight rod with the gear teeth should move forward and backward. Turn the three screws back in to hold the hopper in place.

With the grind setting at 7 or 8, you should see the paint mark on the outer ring at about 1-2 o'clock when you look through the clear plastic of the bean hopper - and this is a good starting place for your grind setting.

Clean the brew group really well (no soap - just water) and put it back in the machine. Put back the drip tray and the water reservoir and plug the power cord back in.

Now that the grinder is completely empty and clean, the first time you fill it with beans and make coffee it will take a lot longer than usual for the first cup to grind - it may tell you the bean hopper is empty - just select a coffee again so it grinds some more. Once it has ground enough beans to get them moving through the chute it should start making coffee again.

Hope that helps --- it isn't as hard as it sounds.

Oct 16, 2010 | Gaggia Titanium Espresso Machine

1 Answer

My Saeco magic grinds the beans, but no coffee comes out. Sometimes it makes one cup, and skips. Other times, I grind the equivalent of 8 cups of coffee without any cups of coffee coming out.


HI
When a machine grinds but doesn't make any coffee there are a couple of things.
If the grounds are wet in the dredge drawer, then you have a plugged brew head and need to clean it.
If the grounds are dumped dry into the dredge drawer, then you have an overcharge and need to adjust the dosing lever back from the full charge. On your machine it is inside the door at the top center. Pull the lever back towards the front 1 click. Then try again.

Nov 14, 2009 | Saeco Magic De Luxe Espresso Machine

1 Answer

Whenever I brew a cup excess water and ground coffee fill the drip tray. What should I do?


HI
Its normal to relieve some water (half to 1 oz.) and coffee, but excess is caused by having the small knob in the bean hopper set to the minus side. Twist the knob towards the plus side but not all the way, as this can cause an over charge and dump dry grounds in the dredge drawer and not make coffee at all. Another cause is your grounds are too coarse. If this is the case, when the grinder is running twist the big knob in the bean hopper to a smaller # but only do 2 #'s at a time and then make at least 4 coffees before making the next change. You can get the grinds too fine and have an other problem.

Oct 27, 2009 | Saeco Incanto Classic Espresso Machine

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