Question about Brother IntelliFAX 4100 Laser Fax

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Black strip in documents when I send a fax

I receive faxes on this 4100 machine fine but the problem is when I send a fax. The person who receives my faxes will have a black strip on the left side of the document. I wonder if you can help me?

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If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Posted on Jul 12, 2010

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Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

1 Answer

Receiving faxes alright, people receiving faxes from us are getting an all black page


Your document scanner has died. Meaning that the row of LED's that light up to scan the documents you are trying to fax are not lighting up. The result is a scanned document that is read as all black. Make a copy....you will get a black sheet because the same process is used to scan the document when making copies.
It might be time for a new fax machine as these machines have become so cheap to buy new that I doubt you could get this machine repaired for what you can just buy a new one for.
Good Luck and Thank You for using Fixya.

Sep 24, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving fax with a black wide (2") line from fax Brother Intellifax 4100


its the problem of your LED'S strip may be one of the LED is not working.It lights up green in color & its located under the top cover from where you send fax copy.

Please rate me if it was helpfull..

Aug 04, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Keep receiving duplicate faxes


Some Brother fax machines are programmed incorrectly so they do not acknowledge receiving the last page of a document. The sender doesn't know you got it, and will resend.
It's harsh advice, but the only solution is to buy a different brand.

May 07, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Faxs being received have black on one side


Your scanner block is defective. Not worth repairing. Sorry!

Feb 03, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black line on all faxes I send to recipients


open the document feeder and look for wite-out on the small scanner glass.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax

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