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When my Konica Minolta 5430DL laser printer prints color pages, the bottom of the page has a light strip and when I took my fingernail and scratched it (the lighter strip) part of the color flaked off. It looks like the color was not burned onto the paper like the rest of the color on the image was...everything else on the graphic image is great.

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If the toner is not being bonded to the paper, there is a scratch on the upper fuser roller, sometimes called a 'hot roller'.

Posted on Apr 20, 2008

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We will look into your problem and contact you soon.

Posted on Apr 20, 2008

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