Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

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I have (owned not leased) a Dish Network VIP622 DVR that is having the power cycling problem. My question is if I can purchase a power supply from Dish, will I be able to install it with your instructions and help? (I'm pretty handy and in a previous life was an IBM field engineer working on both electromechanical equipment and computers.) Thanks

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Hello, Tommy Faust with DISH Network Customer Support here. I'm sorry you're having those power problems.

A power supply would not do much for the power cycling as power problems are usually an issue with the receiver itself. If you still need assistance I would recommend trying a hard reset where you unplug it for 15 seconds and plug back in. If the problem continues you may need a replacement receiver.

I hope this information helped! If you have any questions feel free to ask here.

Posted on Jan 08, 2011


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