Question about Insignia NS-DV2G MP3 Player
Hi, I just fixed mine today, bought it broken off ebay to see if I could fix it and since I figured it out I thought maybe someone else could use what I found. I have a NS-DV2G.
What I found was that the little pcbd was either mispinned or disconnected. I have no clue what happened to this player before it arrived here today, but I am thinking maybe if it were dropped this might happen.
To see if this is the problem with your player, this is what you need to do (symptoms were that though WINXP would ding when it was connected, it couldn't install a driver, didn't know what the device was, and there was no display at all, complete black screen).
To fix it I first removed the battery cover and battery, then the two screws at the top holding the small back plate on. When I removed the small back plate I first noticed a big clump of fuzz in the crevice between the board and the case and when I went to pick that out the board moved, so I don't know if it was completely unseated or if it was misplugged, but when I touched it, the board popped out all the way and I was able to see it just snaps into a two strip connector. I reseated the board and just for the heck of it pushed the power button and was pleasently surprised when the player turned on. Now as long as the battery will hold a charge I guess I"m good to go. I am going to go back into the unit and put a little RTV around the board so it won't unseat again by accident, there is nothing other than a pressure connection for the two strips holding it in place, so I believe it highly possible that dropping this (or even shipping might do it) little player might unseat that board. Now xp recognizes it as a plug and play device and I can transfer files back and forth no problem. I'm looking forward to playing with this new toy :-). Good luck, I hope this helps someoen out.
Posted on Jun 27, 2008
Take it back to Best Buy. The Insignia MP3 players are being repaired or replaced as a good faith gesture.
Posted on Jun 12, 2008
You just need to remove the smal cercuit on top of the battry cause they have 2 screw on back, remove the hold button after it easy to put it in parts.
Posted on Jun 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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